Taco Bell — Restaurant in Jerome

Definitely will not return to this Taco Bell. When my husband and I walked in, there were 4 employees sitting at a table and didn't even acknowledge we had walked in, just continued talking amongst themselves. One of the women finally came up to take our order, but acted like it was an inconvenience and we were interrupting their conversation in the middle of the restaurant. Then when our food arrived it was just awful, I mean I know not to experience anything too extravagant from a Taco Bell, but at least make the food look decent. I had the crunchwrap supreme, and I ordered it with chicken, but there was more lettuce than anything on it, almost no chicken at all, I mean I pay extra for the chicken, at least put the same amount of it on there as you would beef. And the cinnamon twists were just a joke, the bag wasn't even half full and there was almost no cinnamon sugar on them at all. Then the tea dispenser was just water, not sure exactly how that happened, but with all the employees who were sitting when we arrived you would think someone would've checked on that. And then the profanity that was coming from their mouths was just ridiculous, that does not look professional at all, even if it is just a fast food chain. Horrible customer service, horrible food, corporate needs to go in there and retrain their employees, at least pretend to like where you work and don't act rude towards your customers, that's how you...

On June 10, 2017, 7:45 pm I had to go to Taco Bell because I was elected to get dinner for everyone; we were visiting family. One of my family members is very particular and I REALLY needed her order to be correct so the rest of my evening would not be unpleasant to say the least! Did I mention she is a vegetarian? This means several items she was ordering would need to be made as a special order; not off the menu. Add to my struggle, I have Celiac(Gluten allergy) so this is food I don't eat nor order often. I did have the foresight to write her order down.I walked in and was greeted by Reny. I told Reny I was really nervous about this order being correct and expressed to him the importance of getting this order correct. He was attentive, looked at my list asked a few qualifying questions so he knew exactly what needed to be made. He was very receptive to my needs and said he would alert the person making the order. He turned to let the staff member know, paused, turned back to me and said, "I'll make this order myself to ensure it is correct as I have all of the details". End Result: Reny is my HERO!! The order was perfect!! I have worked and managed in the retail for 16+ years and I know how unpleasant special orders can be. Reny had a great attitude and made sure his customer was...

This is the worst taco bell I have been to I had to wait 10 min in the drive through without A word being said i was just about to leave not knowing if they were closed then it took what felt like forever for my food and the order was wrong not to mention the girl that handed me my food forgot napkins so as she was handing me the food they went flying everywhere cause she didn't even have them in the bag then when I got home and took the food out it was like they played basketball with the bag and my food this is the worst experience I have had with taco bell males you not want to go back . Poor service poor management this location sucks I have given it a chance more then once and it's the same everytime . I wouldn't recommend this location to anyone that doesn't have 45 min for there food to be wrong and be treated like they are in to big of a hurry to get it right I gave been to several locations and not one has been...