Subway — Restaurant in Jersey City

I have been coming to this subway shop on Danforth for years, but No Longer and here's why. I order a foot long flatbread sandwich. Instead of making it the long way which is proper way, the lady made it short side, like a 6 inch and folded the flatbread twice. This was an uber delivery but i had drive to the shop. I have been getting this sandwich for years but the lady basically told me i was wrong, and she was right, and implied i was just trying to get extra. I ask for refund and at first she lied and said she can't but when i refuse to leave she called co worker. I had to come back next day and spoke to manager who said he can refund 25 when i paid 34.10. He wanted to give me what his store got paid for sandwich. After a standing my ground, he finally gave me refund. No one should have to go through this and be insulted when the sandwich was clearly made wrong. I normally don't write negative reviews but this store...

Let me just preface this by saying I’ve worked in fast food for years and am a regular customer at this Subway branch because it’s in my neighborhood. I would’ve never behaved this way with a guest and am all for service workers but this is just insane. Just had the worst customer service experience at this branch at 8:56pm. Employee put cheese on my pizza and toasted it immediately even though I said I wanted meat and veggies while she was roasting it and then told me I had no other options. Didn’t try to fix the error, give me a refund, remake or compensate in anyway and then blamed me telling me it was my fault I didn’t say anything when I told her she was being inhospitable. I will be back to rectify the situation and speak to a manager because this is totally unacceptable, I’ve never left a bad review before and I’m okay with this being my first one. Disappointed and upset. And it’s...

On a Sat night, you should have a good team working. The workers did not understand anything I was saying, it’s not right for the customers or the workers to go through that. Then I ordered the $6.99 deal and they had the nerve to say I could only get Sprite, the reason was hard to understand. I asked if I could get a drink from fridge, they said no only there (meaning the fountain). I asked where do I get a cup, the answer was “yes”. After three attempts they understood that I was asking for a cup. Then after choosing Sprite which they said was the only soda they had, I got home and it was nothing but carbonated water 😡. Everyone in Society Hill,...