The Honey Baked Ham Company — Restaurant in Johnson City

Have shopped there for years but never again. The quality of meat has decreased and the price has gone up. The service at Thanksgiving was bad. I always call and order in advance, receive a NUMBER and give them date I will be picking up. They asked for name this year. Husband went to pick up turkey and was told they did not have our order. Thought it might have been a one-time thing so got a turkey breast but it did not look or taste like turkey. Looked like processed meat. Same thing happened today with ham for Christmas. Did not have my order. I called three weeks ago and told them what happened at Thanksgiving and spelled my name in the event that had been the problem. We got a ham but it was supposed to be spiral cut but looks like someone just whacked off the top half and it is full of stringy white substance that I guess is fat. Will never buy...

We ate here for lunch on the recommendation of someone in Visionworks. This place was not back, it just wasn't great. Service was very friendly and the place was very clean. I ordered the classic turkey sandwich and my husband ordered the classic ham. Both sandwiches came with a drink and chips and our tab was right at $20 before tax and tip. The sandwiches were just "meh" cold turkey (or ham in my husband's case) on a cold, kind of stale bun. However, both the ham and the turkey were very good and these sandwiches would have been better served on a sandwich-type bread rather than a bun. I definitely would not go there again for lunch, but will probably order one of their delicious hams or turkeys for a...

I called for information about an order I placed on line for a turkey breast for Thanksgiving. When I called the Johnson City location, the lady was rude and acted as if she didn't want to help me. She said she had no access to seeing online orders. I asked her if she could use my order number or name for pick up to see if it went through, and she kept saying she had no idea what I was talking about. She didn't even want to try to help me and kept dismissing me before I could say a word. She said she's in the back and wouldn't even transfer me to someone else. Definitely not great at...