Subway — Restaurant in Jurupa Valley

Prices on menu rare false, ordered a chicken bacon ranch they put rotisserie I stated I wanted the grilled chicken they said it would cost extra I said why it doesn’t state that it comes with rotisserie like other sandwiches do they said that’s what’s in the computer so we have to charge you extra. Anther employee came I as I was dealing with this issue the most unprofessional fast food worker I’ve in countered named Jasper told me if you don’t like it go eat somewhere else. Who ever owns this franchise should be appalled first you are stealing from your customers witch is a crime and I will be making a complaint about false advertising and then you employee people y who tell what little customers that do come in to go somewhere else. Way to go! Jasper keep working in fast food I’m sure no one else will put up with your embarrassing attitude and lack of respect for customers as well as the poor person who franchised this location. I will be following up with letting others know in this community about what is going on at...

This is the worst subway I have ever been to. The people are rude. Mainly Mariana the manager. She’s supposed to be the role model for the other employees but she doesn’t even have basic conversation and problem solving skills. My mother in law ordered a plain 3ft subway for a party & the veggies on the side. Instead they put the vegetables inside the subway. Rather than getting ratchet, we calmly called and tried to see what could be done. Mariana decided to refuse that she messed up, wouldn’t let us talk, kept cutting us off. They wouldn’t give us a new subway or our money back. I didn’t want to argue, but she sure did. I bought this sandwich for the kids, and put the veggies on the side because of how picky the kids are. I ordered it that way for a reason, I would like to receive what I ordered. Beside the fact that the order was wrong, Mariana was totally unprofessional, and yelling at me. Should not be a manager, let...

Went in for dinner with family. This evening purchased sandwiches. Sandwich artist was awsome and greeted us as we walked in. However after we ate dinner my child and I went up to purchase cookies for family but before I could order employee Paulette requested that I go pick up our tray that we had left on table on accident. I then was shocked that her and 4 other team members were standing around as she requested I go pick up tray I then ignored and she looked over to my husband and requested he go pick up tray. I am so upset that Paulette would even request this of her customers which I find horrible having it not been a busy hour and team member standing around. As an office manager of a Dental office I find this very...