Happy Dragon Chinese Restaurant — Restaurant in Kansas City

I used to love this place but my last few carry out orders have been not so good. Chow mein was not chow Mein. They used fried flat tortillas and not traditional crispy round lo-mein type. They use the same crispy strips for the egg drop and hot and sour soup. They sent 3 tiny bags. 2 of them were for the 2 hot and sour soup so even if it was the correct thing it’s a tiny bag not even close to enough for the order I paid for. The jalapeño chicken was dry and not at all how it normally tastes from them. This is the second time in a row it’s been cooked differently and I complained that they have a different Cook who is not cooking it the way it should be. I order this dish all the time and it has changed and is not good anymore. The chicken fried rice was good and same as previous orders. The steamed dumplings are not homemade anymore and we’re generic from a premade bag purchased from a supplier. Not good. Food quality and taste has gone way downhill the last 2 orders with them and when I called them each time to discuss they argued that it’s the same way they have made all of them for 20 years. I’ve been ordering from them for at least 13 years and it’s not the same. It has changed significantly in the last few months and the quality and taste is going downhill. If I spend $76 plus a decent tip and I’m a frequent customer I would at least expect them to say hey we had an off night let us take an item Or 2 you were not satisfied with off the bill but they just didn’t want to Hear any feedback and hung up on me. I’m bummed because it used to be so good but I’m gonna find a new place to go. RIP Sad Dragon!

Update. The restaurant decided my tip was not good enough and tried to publicly shame me instead of just taking some reasonable feedback from a long time customer so I am offering to give 100% of any refund they want to offer...

This place is fine if you go there during the lunch or dinner rush, but it is horrible if you go at a non standard time. They simply run it as cheaply as humanly possible and replenish the food as little as possible. If you get there when the food is fresh, it is a fine, but slightly mediocre buffet with fewer than average choices. At one time their sushi was good, if you got there at 11 am or 4 pm, but they are cheaping out on it as well. All in all if there was a decent Chinese buffet within 3 miles of this place, it would force them to break their bad habits. As it is now they have no competition, as there are no other Chinese buffets even close to this one.

This is a symptom of the Waldo area, having to pay higher prices or deal with lower quality due to lack of competition. Hey, anyone who has had a thought of opening a Chinese buffet, South Waldo is your place, as this very mediocre place would be your only...

Poor Happy dragon and used to have a buffet or maybe still has a buffet but when you order to go which I did the dinner special you could tell it was still old like from a buffet maybe hidden in back of kitchenh I tried the first time I tried it it was under is around $11 but now it's just too expensive for two people almost $25 and not good food the we couldn't even eat the food the next day it was so soggy I wish you the best of luck Happy dragon the CEO can be sarcastic but at the end of it I want be back and I don't know how you can say something want get soggy next don't you know rice should taste even better the next day like I stated just awful old food not fresh meaning just cooked for my order no prepared then added to styro dish Sorry close your doors or serve food that is prepared as we order you know old school not...