Meddys (Brookside) — Restaurant in Kansas City

Pretty annoyed with my first experience in brookside. For starters, the line was out the door. There was one person ringing up orders and later we found out it was the manager. My mom was in town visiting and I had heard about Meddys, live nearby, and from the website it looked delicious and worth a try.

When we struggled to decide what to order, we decided why not get a bunch of sides listed on the menu like side of hummus, soup, salad, etc..we wanted to try it all! I pointed directly at the sides and said we wanted to basically try out what they had to offer.

The manager proceeded to ring up not sides, but LARGER portions listed on the menu. I'm obviously new to the menu, I don't know what is happening, but we ended up with overspending and portions we did not expect.

When we got to the table, we saw the receipt and realized what happened, I went back up to the manager to ask, and he told me the sides were additions to the larger meals and not sold separately. I said you did not tell us that, and how am I able to order soup then? We both ordered soup (listed as a side)....??? Seriously the guy could care less about helping us with the menu and I felt pressure to walk away as the line was still busy and long and the manager needed to attend to them.

The person who brought us some bread and olive oil was ACTUALLY more helpful than the manager, when she suggested next time we order, we could have ordered the soup/salad combo (I was charged separately for the cup of soup and for the salad). And instead of any sides of hummus, he rang up 2 orders of medium hummus which is enough for like 4 people!

When our food arrived, I confirmed if we had a side salad and side of hummus, and the person said yes, then said medium, then said heapful hummus. It was all very confusing and I do not think anyone was saying the correct descriptions.

I straight up POINTED to the menu with all the sides when I ordered, and the manager never bothered to tell me we couldn't order from the sides until after we completed the order...and then when I went back to ask him, he said oh that's if you order it with a meal?? But like, he managed to enter the side of soup without a "meal"?

The worst part is, I liked the food. I would come back. But I won't when someone who is a manager, chooses to ignore customers. Clearly they were busy and understaffed. Clearly they make good food. But I'm not interested in visiting again when the manager made no effort to help us figure out the menu or at least consider explaining to us how to order. His staff assisted us better at choosing from the menu and all he cared about was getting as many orders through the door as possible.

Update: I received and email and phone call that was more thorough about the menu and offered a refund. It was agreed that the price and food ordered for 2 was high. I hope when my family comes to visit again we can try another location and not feel rushed or confused about the...

2 words: Complete success! It’s been a long time since I’ve had a completely satisfying dining experience. Either the food is good but the service is ok or vice versa or neither. But my experience at Meddys took me by complete surprise. I didn’t believe the hype, but I’m definitely a believer now and a loyal customer. I want to give a special shoutout to Hampton, Max, Jane & Trinity! Hampton gave us first-timers great recommendations for our first visit and for future visits. Recommendations that I cannot wait to come back and try. Max was super helpful and attentive at the bar, patiently allowing us to figure out what we wanted and then, right on cue, he was available for our order. Jane wasn’t even our server and she was a complete delight! She helped clear our table and helped us clear up what was on our plate. We had no idea those were pickled radishes! Taste was 10 out of 10 by the way. Then she proceeded to also offer recommendations that we can’t wait to try. Lastly, Trinity, who I believe was the manager, was very pleasant when Hampton asked her about how to get the change he needed in the register. There is clearly a family-like vibe amongst the staff that I know only comes from the top up. I hardly write reviews, but this trip to Meddy was so successful, I’m literally writing it in the parking lot to make sure they get the flowers...

Me and my friend were looking for a fairly healthier option to eat and I came across meddys! The ordering process was a little different for me because I'm used to being seated before ordering but it made leaving much easier since we didn't have to wait for a check!

The food was really fresh and really flavourful! I had never had pickled turnips before but they were fun and Crunchy!

I ordered the garlicky chicken. The plate was much bigger than I expected! The chicken was crispy, flavourful, and juicy. It's served with cherry tomatoes, sliced pickle and pickled turnips. The potatoes were light and crispy, and the seasoning was perfection! Super tangy and citrus flavors with savory undertones. The best part was the garlic paste! If you love garlic, please TRY THIS DISH.

They have happy hour at the bar Monday through Friday from 4-7, and I was just in time to grab a delicious white sangria! The lady bartending was amazing 👏🏾 her service was fantastic. I wish I had more money to tip! The manager was super nice and came to greet us and ask about our meal.

He even gave us a sample of the lamb, which was super tender, juicy, and delicious!! I'd recommend this place to someone looking for a fresh bite to eat with tons of flavor. Vegan and vegetarian options are...