Subway — Restaurant in Kansas City

This seems to be a family run place, with the husband and wife manning the front, and their young daughter sitting at a table doing her homework or something. What a nice picture of what makes America great -- hard working family people.

The couple was checking the stock of various items, and the wife asked the husband a question, to which he responded, "Yes babe." Later the young girl went to the counter to ask her mom something, and the mother said, "Yes sweetie?" So cool. With all the current in-your-face stuff that so many child-adults think is cool, it's nice to see a normal functioning family.

Oh, the food... Subway is an assembly line. What can go wrong? Subway is Subway. You always know what you are going to get. Just order the sandwich type that you like. Easy-peasy.

This shop has really big windows with a nice view.

It's officially my #1 Subway. If you don't stop by here to have a sandwich sometime, I'm coming over to have a...

This Subway has always had bad service. I have been here a total of 3 times and only 1 time I actually left with food. If they claim their drive-through monitor is down, just know that means you can't order there at all. I tried communicating my order to them (like any normal fast food drive-through) after I was informed their monitor wasn't working and was interrupted with an angry lady yelling at me about how I don't understand that I can't order. Not to mention I got all the way to the checkout screen on their "broken" drive-through monitor before being informed it did not work.

Maybe their system was down and couldn't order food making me the crazy one here... but one thing that is consistent is their lack of customer service and service in general due to "broken" ordering system that forbids them to take an order and make a sandwich through human...

I’ve gone twice in the last month to this location, and the teenagers do not have respect. They left CHEESE off of both mine and my husbands sandwiches and put the wrong condiments on both. It felt as though because we were in the drive through that the workers didn’t even try to make our food correctly. When I spoke to ‘Tamara’ she said it’s her store and there was nothing she could do about it. The other time, one entire sandwich wasn’t even put in my bag. Both times had to drive 10 minutes back to the subway, and they offered nothing to compensate me. ‘Tamara’ wasn’t kind or understanding that ‘her store’ was making less than the minimum effort. I only rate if I can’t make it right and...