Zaxby's Chicken Fingers & Buffalo Wings — Restaurant in Kennesaw

UPDATE DECEMBER 2025. DELIVERY ORDER

$35 worth of tenders and boneless wings and they conveniently forgot to include even one single sauce. No Zaxby's sauce, no ranch, no straws for the drinks, No napkins, No Forks. 0 effort. Even the tenders were overcooked and dry and difficult to even bite through. Worst location ever. I've had similar experiences in person at this location. Never again.

.... Update January 2024..

Tried them again today and they're still awful. Avoid at all costs.

Definitely the worst Zaxbys location I've ever been to. Cruised through the drive-thru last night. 42 minutes later and lots of nasty attitude from the staff, I got most of my food. Hey, it was a quiet Wednesday evening so I guess they decided to take it easy. I decided to "go big" on the fries for an extra $1.09 and upgrade to a large portion with my meal. It made me nervous watching all three of the cars in front of me return their food through the window for corrections, so I opened mine at the window to check. There were 6 fries. Yes, exactly 6 french fries. I smiled and handed the food back through the window to have the large size fries added to the container as I ordered. The girl got a huge attitude, shoved the food towards the back kitchen worker, and said, "APPARENTLY, this guy wants extra fries." Insert rolled eyes and dramatic body language attitude. I quickly said, "no, this guy APPARENTLY wants what he ordered and paid for." She looked at me with a shocked expression and slammed the sliding window shut. She proceed to talk to her coworkers who all glanced at me with dirty looks. How dare I ask them to include what I paid for. Shame on me!!! Come on, Man. This location is run like a Popeyes, which is about the worst sentiment anyone can say. 42 minutes later and I left with regret that I wasted my time and money at this location. There are too many other options in the area than for me to ever return. You may keep your attitude - and your...

My visit reminded me why I never eat fast food. The chicken in the sandwich was burned to a crisp & smelled like burnt oil. What was supposed to be a buttered bun reeked of burnt oil. The french fries were not fully cooked or seasoned. The soda machine was not mixing correctly. It was mostly carbonation. The guy who took my order was very nice and agreed to make me another sandwich. Although it wasn't burned it smelled the same as the first one. They probably haven't changed the cooking oil in awhile. I don't know what bothers me more, the fact that they serve you trash food & except you to be ok with it & eat it or the ridiculous price they charge for the trash food. I ate in the dining room so it was easy for me to have my food remade, although it really didn't make much of a difference. I can only imagine what the drive thru & mobile app patrons thought of their food. Totally unacceptable and disgusting. A total waste of money & time. I hope I don't get sick & never again will...

I went to this zaxbys after leaving the joke of a parking lot at the barrett parkway location by hwy 75. I use this zaxbys drive thru alot because I work close by.. today I went inside to get my to-go order.. it seemed to be taking extra long for my order but not really anyone elses.. I didnt say anything I just stood patiently waiting... the woman in the back kitchen area noticed me and through her window area asked me if I had the order with three sandwhiches.. I nodded yes and smiled and she informed me they were almost done. i feel like this woman went above and beyond her job today.. she is somehow doing all her work which looks like alot and at the same time keeping track of customers.. she rocks... she made my experience way better and she deserves some kind of acknowledgement. I asked her name before leaving she its Arla. please take care of her. this zaxbys needs her. thank you to...