Oliver's Bakery — Restaurant in Kenosha

This review is for our experience purchasing a cake 5/26/21 – This may have been a one off as this was my first experience with them. Our elderly friend has been getting a cake from Oliver’s every year for many years for her birthday. I called to order a strawberry cake with custard filling and whip cream frosting. From years past, I can say this is a very good cake. When I called, the gentleman insisted on a very specific time we would pick up the cake. He stated that he will not prepare it early because he wants it to be as fresh as possible…. OK, sounds like they are conscientious. I really wanted it at 10 am but said 9 just to be sure. My wife actually was late due to traffic/construction. She showed up at 9:20. The owner was busy talking and taking pictures with friends. She saw my wife but never acknowledged her. My wife knew it was the owner because she had plenty of time to read the newspaper articles on the countertops and saw it was her. When someone did finally come out, he couldn’t find the cake in the cooler. He pulled the order from the rack on the wall and said “it will be a while” …. Obviously, it was not made. They couldn’t even put the box together fully, stapling the lid ¾ of the way closed. With a custard filling, the cake should be chilled to “firm up”. It was apparent that this was not done because the cake had fallen apart by the time it got to it’s destination (11:00). On top of that, the frosting wasn’t whip cream. We don’t know if that was a mistake on the builder or the order taker. If our friend hadn’t been getting such good cakes for many years, we would have said this place is terrible…. We would never go back if this was our only experience with them…. So again, this was (hopefully) a one-off. Oh, BTW… they charge extra to use a credit card so bring cash...

Updated Review - 1/5/24: It was someone’s birthday at the office and their responsibility was to bring donuts. They brought in donuts from Oliver’s. Everyone’s favorite!!! Yum! They are always delicious and fresh. I would put Oliver’s donuts up against any other donut place around here. Oliver’s would win the battle! Mmm!!! —————————- Updated Review - 9/19/23: It was someone’s birthday again at the office and we hit the jackpot…. They stopped and got donuts from Oliver’s. Their donuts are the BEST! They were gone in record time! As hard as it was, I tried to limit myself to one donut. That was not easy! ————————- Updated Review - 6/28/23: It was someone's birthday at the office and we got a birthday cake from Oliver's Bakery. It was DELICIOUS! The cake was vanilla with chocolate swirls and the frosting was white. It was perfect! Not too much frosting. It was a big cake... and it didn't last very long. Everyone loved it! I will always recommend Oliver's Bakery! Updated Review - 10/24/23: Oliver’s opens at 5:30 AM…. So there is no excuse for not getting donuts for special occasions at the office. I was there this morning at 6:20 AM…. And had time to get to the office to celebrate one of my third shift employee’s last day. The donuts were DELICIOUS! Once again…. I highly recommend Oliver’s Bakery! ———————— Original Review: The best donuts in Kenosha…. Drop the mic! Every single time I eat a donut from Oliver’s…. I have a smile on my face. They are always fresh and delicious. Every time! I highly recommend...

I ordered cupcakes through their website and even sent a picture of cupcakes they did for a religious event that they posted on their Instagram (see image below) as inspiration. All they had to do was follow the picture and change up some colors. I went in today to pick up the order and all they showed me were cupcakes with white frosting and a blue cross on it that looked like no effort was given. Then the worker proceeded to tell me that I should have called. I ordered on the website and they called me a few weeks later. So yes, I did talk to someone and explained what I wanted. They verified, and I assumed that is what I was getting. The worker then told me that the pictures on the website don’t upload well or some sort of excuse along those lines. If your website is crappy and you can’t make out the picture then they should have told me this or found another way to tell me to show them a picture of my inspiration. Overall, I left empty handed and refused to pay $60+ for 30+ cupcakes when I can just get that cheaper at Sam’s club. It was like they put no effort into the design. Very disappointed as they recently did a great cake for my sister in law. We do not live here and are from out of town so this was a bad first experience for us.

Recommendations: update your website so it is more main...