Family business. Nick, one of the family members, fixed my dryer in less then 20 minutes. He had the right parts because Paul, the service manager, had me supply the serial number so he could order the correct parts ahead of the service call. Prior Planning Precludes Positive Performance. Nick was friendly and genuinely concerned about my kitchen remodeling. He gave me recommendations on appliance dimensions and locations to put them in the present space. He had his tape measure out and gave me present and future height, width and depth dimensions on the spot with explanations why on each option. He vastly improved my plan to transform my kitchen from "built in" to "stand alone" appliances. I plan to take advantage of their "appliance bundle package" and get several new appliances at once. Nick gave me a referral card worth ten dollars off work by dryerventwizard.com. I need a new dryer ventilation pipe. I contacted that company and a service representative is coming out early next week. Highly recommend the...
Read moreMy refrigerator gave out on me a couple of weeks ago. I immediately called Triangle to try to use a local business. They had to schedule my service almost two weeks out, which I am fine with, so I scheduled it. They scheduled my time from 8am-1pm. By 1pm on the scheduled day, a Wednesday, nobody showed up. I called Triangle, and the guy said that the service center was closed, and that they only work a half day on Wednesdays. They guy on the phone said he could not help me, but he would have the service guy call me first thing in the morning. Here I am, the very next day at 3:51pm, and still no call. Very bad business. I was going to order some bathroom tile from Triangle as well, but they have also lost that business. There are plenty of other local businesses who are happy to take my money. As for the fridge, I called another company in the next county, and they happily came out to service my...
Read moreDo not trust there used product. They say they test them before they sell them. Not true. My daughter had problems the first time she tried to use it. Now we have to bring it back to them. They do not make house calls on there used products. They should tell you things you should know when buying there used not working products. Just received a message from the owner stating that if I had it delivered by triangle they would have sent a tech. I asked if they could deliver when I purchased the dryer and was told they couldn't deliver it. For whatever reasons I don't know but I'm sure there's a reason in there fine print. Just be decent to your customers and you wouldn't get reviews like this. I got that dryer for my daughter and 2 grandkids. Thanks for not being customer friendly triangle. Dryer still...
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