Papa Johns Pizza — Restaurant in Kenosha

I wish I could add a picture, but google won’t let me. I’m not sure who is the delivery driver at 1pm on August 7th, 2018, but he is the WORST delivery driver I’ve ever had from Papa Johns. My small family and I love Papa Johns. We order from this location quite often. My significant other ordered a pizza today, and when we received it, the pizza was upside down and literally BENT. He called Papa Johns and talked to Kaila who is great and helped us out. We really appreciate her. However, I guess the delivery driver is the only delivery driver out right now and he is completely disrespectful. While I answered the door, he showed me the new pizza. It was fine. When I went back into my apartment, the driver ranted to a person standing nearby (who was my significant other) telling him “them motherf*ers just got us for a pizza”. We have never complained about a pizza from here before. When my significant other informed the driver that he was the one who called, the driver drove off quickly. I am very disappointed. Next time I order a pizza, I might think twice about ordering from here. I’m not even certain that we (my husband, our daughter and myself) want to eat the second pizza he brought. Who knows if he...

In no way does my ratings include: MANAGER MS. HEAVEN; whom would get six star's! This store is carry-out only, so my star's are as well. We ordered the new cheese on the bottom pizza with pepperoni; just to try because our favorite pizza is no longer there.

We ordered delivery, but when the pizza came it was quite a bit cooked to long and cold; since I don't know the procedure but I know tracking.

My fiance and I both are disabled, and our multiple conditions are not scheduled!

The driver seemed to have gotten off track. So, I had to get into my vehicle drive over because it's not far, but it was a little snow and cold.

Yes, we tip all of our delivery personal even extra if we think the weather takes a turn.

I explained to Heaven what happened and I'd brought a few slice's in a Ziploc Bag.

IF ANYONE NEEDS A JOB, THIS STORE COULD USE YOU!

Heather not only had wearing multiple hat's and juggling under control. She personally remade the pizza so fast, not only was it good because my fiance loves thin crust, but we were compensated with an extra item we hadn't tried.

Thank you Heaven, and I hope they're paying you for your...

Horrible experience! I haven’t had papa johns for quite some time(like 5+ yrs) because I don’t usually like their pizza. The only reason I ordered from them recently is because they were one of the few pizza places that was offering a Jack o lantern pizza for Halloween. Ordered a pizza and beverage. I understood that they were busy so I wasn’t upset about the 75 min estimated time. However, after 2 hrs I called. No one answered. Checked out my drivers status and saw that they delivered to another apartment on the other side of my apartment complex. No delivery notice or text. Had to walk 10 mins to retrieve it just to see that the order was wrong and missing the beverage. After calling customer service numerous times & being put on hold for a total of 35 mins, I find out that they’re outsourced. So instead of speaking to someone in the actual restaurant I spoke to someone from India that had no clue how to help me. They tried calling the store multiple times as well just to tell me that no one was answering. I’ve complained online and through an ai chat but still haven’t...