Hot Pita — Restaurant in Kentucky

Food was good. Customer service needs refinement. The owner of the downtown store is full of positive energy that pours over to his staff. Pour some on this location. My daughter, a kid, is a picky eater so I had a special request. When I ordered my second pita, I was sarcastically asked if Id like this pita the same even though I had not stated so. My grill order was relayed in such a way that I regretted the choice in the PX food court of Hot Pita. Guy on the grill.. I get it. Masks make the face moist. I wouldn"t be writing anything at all if you didn't have facial hair which makes food prep masks required with or without COVID. 50/50...

I encountered a very rude staff member that had a condescending answer while I was asking about difference in sizes of the bowl/pitas, making me feel ignorant for even asking. Then when I was asked what toppings I wanted for my order I was corrected and told to look down at the toppings and not at the menu screen above me because he “didn’t want to keep shuffling around”. I do not ever complain about food service, however this experience was bad enough to make me write my first ever google review. There also seemed to be no one around that I could talk to about my experience, that is why I chose to make...

OMG!!!! PLEASE CHANGE YOUR GLOVES!!!!! The food is good at this place but I'm waiting for the diarrhea to hit. My husband and I watched the two workers at the prep line touch EVERYTHING without changing their gloves. They touched our food and the food of the customers in front of us ...they touched money, pens, receipts, and YES even grabbed the broom before putting the finishing touches on our food. To make matters WORSE all toppings are shoveled with..you guessed it....those dirty gloved hands. Someone PLEASE buy more gloves so they feel like they are able to put on a new pair before...