Wendy's — Restaurant in Kentucky

Wendy's for me growing up was the absolute epitome of fresh... Their burgers and sandwiches were pound for pound and quality for your money.. Was more than ideal and very adequate and the ultimate break from good ol home cookin... The Wendy's in Carrollton is sadly an EPIC FAIL for me on so many levels.. From an apparent lack of leadership and the worst judgement.. This establishment has completely tarnished the legacy and reputation Dave was made famous for. Their service is abhorrent most shifts, food most shifts are subpar.. and wait times causing many to walk out and seek other options even when rushed or painted to do so. Cleanliness is a very rare occurrence.. and there are even managers that will tell you their systems are down just they can have an easy shift as opposed to actually putting in the effort it takes to make a reputable, clean establishment.. And keep customers fed and happy in a timely fashion. Too many things negative can be said.. so I'll simply end with.. if it weren't for the handful of exceptional employees they haven't run off yet.. There'd be Complete...

Zero stars wasn’t a choice…this place is the absolute most disgusting Wendy’s I have ever been to. Wendy’s has always been a safe and dependable choice when we travel. My opinion has changed. Several tables had trash on them. Them floor was covered with fries, nuggets, trash, straws, napkins and wrappers. The tables clearly had not been cleaned. When the cashier did come to clean one of the tables she only cleared the trash…never mind wiping with any kind of disinfectant. This was not a staffing issue. There were workers standing around all behind the counter. The manager walked out to lock the door looked around and did or said nothing. She made no attempt to clean or to instruct anyone else to clean. She simply retuned to behind the counter and talk to the other workers. I doubt we ate 1/4 of our family of 6 dinner. No one had anything to restrict their hair. My daughter had a hair in her sandwich. My husbands fish sandwich was clearly cooked way before we arrived. It was soaked in grease and very tough. Our food was inedible and had to go somewhere else to...

Just ordered two meals one 6 piece and one kids meal chicken nuggets for both. Fries are so salty the kids won’t eat them. We asked for lots of ketchup with both and got 3 packs total. Asked for more and got 3 more packs. We had a total of 10 nuggets and two orders of fries I mean come on! Two napkins in the bag! If you’re that hard up when you charge so much just close your restaurant! Won’t make the mistake of returning to this Wendy’s! The workers spent more time chatting in a cluster than noticing we were still sitting at the window too! I’m not one to leave bad reviews just because but that’s the second time we’ve stopped there and had similar service and food! When two meals cost over $10 we should be able to get plenty of napkins and ketchup! Especially with a kids meal! I miss the days when they gave kids meals with packaging the kids could actually eat from like a box or something similar! Fast food is usually...