Mochinut Grand Rapids — Restaurant in Kentwood

Okay… here goes. I usually never leave bad reviews for places but this time it’s just not too pleasant. First of all, tips are already automatically marked at 15% for just making the bubble tea and grabbing the donuts from the shelf??!! Secondly, last visit I got a 6 pack donuts, they put it nicely in a box. This time with just one donut, they put it on 2 pieces of napkins and not even any package or a bag to put in?? Not to say I waited for like 10 mins for them to figure out how to pack that single donut. Now I’m forced to bring donut to a friend wrapped in napkins. So wrong!! Although I love their bubble tea but I don’t see myself coming back anymore because of the...

First of all, the food is delicious—no complaints there.

However, on my second visit, I received the wrong order.

I ordered the full dog with blue Takis but was given the original instead, which also costs less. Unfortunately, I didn’t notice until I got home, so there wasn’t much I could do.

They also need a better system for ordering and food handoff—the process felt a bit inefficient. It took about 20 minutes for just two corndogs.

That said, they’re still pretty new, so I’m giving them the benefit of the doubt. I’ll definitely be back, probably earlier in the day when things...

Meh. Mid. Donuts were ok.. reminded us of fair food. Corn dog (half cheese/half dog, original) was good. Nice and crisp. Ramen is make your own, wish they would have given the people in our party their bowls first so they could start the process. Ended up all eating different times bc of extra wait for the Ramen to cook. Korean popcorn chicken was also mid. The tweens said the milk tea Boba & apple lemonade were good. The tornado potato was probably the favorite item. Overall was too pricey & time consuming for the...