Popeyes Louisiana Kitchen — Restaurant in Kingsville

I placed an order on the app around 6:15 on a Friday night. Went and got gas before picking up my order to give them time to make it. When I arrived I stood at the counter for appx 5-7 min without even being acknowledged by any staff member. I then heard them talk between themselves asking if I was there yet. Finally someone came to the counter and asked my name.

Finally received my order, went home and started eating my 3 piece chicken strips and biscuit. When I took 1 bite of the biscuit I had to spit it out. It tasted like cleaning chemicals. I've never had one taste like that before. Almost like clorox cleaning spray or something I would assume, I've never tasted cleaning spray before but that's what I'd think it tastes like, pure nastiness!

I went on the app to let them know about it and they only offered 150 points or $3 cash to the app for the inconvenience. I sure hope no one else ate a nasty biscuit like that.

The staff is almost always so rude when it comes to the basics of customer service. Nice when giving you your food, but need to be retrained on the basics of...

The owner wants them to work hard for small pay my husband got 3rd degree burned cause they had cords in the floor they told us it doesn't matter it was my husband fault they never wrote a report till 3 weeks later the owner wanted my husband to work on a 3 degree burn he didn't care then my husband was sick he wanted my husband at work sick they can't get extra hours because he gone say labor high they need new people u have to text corporate the girl at the counter is rude he made new manager u walk in the rolling they eyes no gloves nothing covering they hair tables nasty isn't clean the big man gone sit their and not do his job they is sorry kingsville Popeyes suck the last manager was robbed they checks this taking they hours they can't make over 17 hours the manager gets 40 plus hours I can't wait for my husband to find a new job I'm sick of them my baby has to work two full weeks miss no days just to see 500 bucks my baby was fired for showing how nasty they are they are very racist and all Christ days are number they take money from the job...

Horrible experience last night. The girl at the register with the purple hair did not want to be there, if you don't want to work go home. It's that easy. How do yall run a dirty restaurant with old fried up cold food sitting there?The girl had a stank face. Didn't even open her mouth to speak, leaning on the screen tapping it with her knuckles. The only thing she said, was my total. She goes and grabs a cup for someone's drink and sticks her fingers all in it. Mashed potatoes was old , stiff, & cold. Biscuits hard as a rock. Tables dirty, water on floor. I ordered tenders because I saw old chicken piled on top and I'm still sick to my stomach from trying to eat there. I'm calling the...