I am absolutely disappointed. My family eats at papa murphys alot and have always had amazing customer service there. We just moved to kfalls and decided on papa murphys tonight. I wanted a club salad but 2 of us in our household have OAS. Oral allergy syndrome. We can not have certain uncooked, unprocessed fruits and veggies. So I asked for one with no tomato. Was informed that they will not make me one without tomatoes if there is one in the case. (Tonight there was none in the case so I got our salad) He informed me rudly that it is corporate that doesn't allow it. I have never had this issue before. All the rest care about allergies and are willing to not put you in the hospital. He had a don't care additude and kept saying it is policy. I think this location just lost a customer if they don't care if they kill...
Read moreOrdered 2 pizzas asked for extra sauce. When biting into both pizzas there was no sauce. I called the store and asked for his manager to call me back after he said he was on xmas break. They offered to give me $4 off a side. I had pictures my receipt and pizza left. And it's now 4 days past and still no call back. I left my name and number. We are new to the area and I have never had more worse experience with papa murphys till now. Wish they took their customers seriously. I ordered and they...
Read moreThe pizza is always consistent when you order the same one and bake it at home. However, the last few times I have ordered online and arrived in the 30 minutes, it's says it takes them to make it they have not been ready. It has consistently gone downhill at this location with service. Do NOT offer online ordering if you cannot handle orders online and in the store. Or staff your store properly to provide a service. It certainly doesn't seem like the staff want a tip for...
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