Chick-fil-A — Restaurant in Knoxville

Ordered from the kiosk and some items were unavailable. Had to replace some items and then was never given them. They didn’t have the two wraps ($8) so I switched for two chicken sandwiches (5). Was not refunded the extra money and still didn’t receive the chicken sandwiches that were to replace the wraps I already paid for. This is very lazy. You pay people to work so put them to work. Grubhub said it’s not their responsibility so i lost $16. NOT THE FIRST TIME THIS HAS HAPPENED. ALWASY...

Ordered a sandwhich and it had been sitting out for so long it was like chewing rubber. Went back and the lady in the kitchen knew what she did because she asked if it was bad. She apologized and said she was making a fresh one. As God as my witness, she brought out another one that had been sitting out for awhile but this time she reheated it in the microwave!! Neither were edible and I ended up throwing both sandwhiches in the garbage, just hope I don't get...

I placed an order for the cfa in student union via kiosk. I received my text at 10am that my order was placed. However, after waiting for 20 minutes I asked if my order was almost complete. The employee ensured me it would be ready soon. After I waited for half an hour I decided to ask for a refund. It’s absurd to wait half an hour for fast food. I still have not received my refund. If there was an option to give 0...