Papa Johns Pizza — Restaurant in Knoxville

I wish I had remembered to get a picture of our order(two large one "the works with stuffed crust the other "the meats" regular crust). I was SO DISAPPOINTED and probably won't get pizza here again. We ordered by phone and it was just coming out of the oven as we walked in the door. So I can say service was great. The pizzas were not. I worked for Papa John's for 7 years as a delivery driver and the pizza that I delivered were so much better than what is made now. Crusts used to be hand tossed and toppings generously covered the dough to almost the edge(maybe leaving not much more than an inch). Now it is more like 2" of bread exposed all the way around and the dough obviously run through a machine. On the "works" I requested the sausage to be on only half , it covered the entire surface. The flavors were the same but the amount of the toppings was much less than you would have gotten before.. Both appeared to be undercooked as the crust (and there was a lot of crust) looked barely toasted. The regular crust seemed much thicker than I remember Again probably because of it being machine made. Sometimes trading for speed doesn't always make the...

Would give ZERO STARS IF POSSIBLE!!! After ordering at 32.00 order online... at 9:50pm (per their website delivers on Friday end at 1am) and leaving a 5.00 to for the delivery driver to go a total of 1.23 miles round trip.... I was guaranteed my delivery within 28 minutes.... however 14 minutes into the 28 minute wait my order was cancelled... now according to the email, I was supposed to be called if there was an issue or something they were unable to fulfill... and of course I NEVER RECEIVED A CALL.... which I guess my biggest complaint Is they didn't provide said courtesy call.... made me wait half the time into my waiting time (which I could've been submitting my order elsewhere) .... which was a waste of time for me .... which of course now I have to wait for Domino's to delivery my order since apparently they're actually taking orders, delivering and making money for their business.... I guess Papa John doesn't care about losing money... that was my FIRST AND LAST TIME ORDERING FROM...

I called to simply order a pizza while i was at a house that isn’t currently where i live or in the area i live and the guy i talked to on the phone asked for my zip code and i wasn’t quite sure so i replied with im not quite sure then went to my phone to figure out what the zip code was but after i replied im not quite sure he replied with “you gotta know your stuff big man”. In my opinion that was extremely disrespectful and unprofessional completely. Don’t order from this place if you are expecting respect and professionalism from the staff. I love papa john’s so i am 100% not hating for no reason as i am leaving a 5 star in the food department but that disrespectful comment makes me want to never order from this specific papa...