Subway — Restaurant in Knoxville

My son and I went to this location on 5/1/2025. We arrived around 7:50pm and the only employee was outside smoking. We entered and she said she'd be with us shortly. Long story short, it was THE worst experience I've ever had at a food establishment. The employee working was THE rudest person I've ever encountered. She made us feel like a complete imposition the entire time we placed our order. Short of writing a verbatim account, she constantly rolled her eyes when we didn't know what our options were, acted insanely put out by our presence, was demeaning and rude during our entire interaction, and was incredibly sarcastic and snarky while we tried to place our orders...we were THE only two patrons in the restaurant. I have never tried to leave a place faster. The only reason I didn't walk out is because my son had just finished a sporting event and was starving and this was what he wanted. On top of the horrendous customer "service" we received, the toppings deck was pretty gross. All the veggies looked slimy and none of the canisters were clean. There was cross contamination throughout. I am 3 days out and finally my digestive tract is working well again. Subway is what I grew up on and I will never patron this chain again. I am appalled at how they are running their stores, at the sub-par employees they hire to deal with the public, and the conditions they keep their restaurants. This isn't the first bad interaction I've had, just the worst....

Came in around 5:30 pm on 4/21. Food was fine as usual. However the customer service I received was rather unpleasant. The employee at the counter seemed frustrated, maybe he was having a bad day. But it seemed like any requests I had was a bother to him and acted as if he was annoyed. I came in with my girlfriend, we had plans to split a foot long meatball sub. When he had prepared for 2 sandwiches ahead of time and I informed him it would just be a single sandwich. He acted as if that was a problem. He then informed me there was only enough meatballs for a 6 inch. So the plan had to change and I requested we half the bread and make it two different six inch sandwiches. He seemed annoyed at that as well. It's not my fault that there weren't enough meatballs and our original plan to change and it's not his fault either. I don't want him to get in trouble or anything, but I think it would be a good idea to coach him and give him a gentle reminder that he works customer service, and his attitude around customers really does count. I work in customer service myself and I don't make my bad days anybody else's problem. I expect the same...

This is a fat woman who wears glasses, she has a very bad attitude, I asked her for my sub and she did everything in a bad way as if I were asking for free food, plus the price of the sub she charges as she wants, she puts the highest price, she does, 1 month I went and bought 3 subs and paid almost $49dlls just because she put the highest price on them so they could sell more. They were basic subs, and she also touches his face and so she continues preparing the sandwiches and she touches the computer too and so she continues preparing the subs I will never return to that place that woman should not work there it seems that she does not like to work the way she acts that everything she does...