Papa Murphy's | Take 'N' Bake Pizza — Restaurant in La Crosse

I’m really disappointed just because we love Papa Murphy’s but we’ve had bad luck with this location 2 times now. The 1st time the caesar salad was not brought out at pick up so my boyfriend had to drive back and get it- which wasn't that big of a deal. But this second time (09/11/25 - 7:36 PM): I ordered online and ordered an original crust pizza and garlic knots. I went to pick it up and brought it back to my car. I was looking at it and thought it looked rather thin to be an original crust pizza, so I brought it back inside and asked the worker if they were sure that it was an original crust and not a thin crust- she said “I think this is an original crust” - didn’t seem sure. I didn’t want to argue or anything so I said okay and went back out to my car. I then watched the two workers close the store as soon as I sat back in my car (25 minutes early mind you). I wanted to give them the benefit of the doubt and thought the dough would maybe rise more as it baked but we brought it home and cooked it and unfortunately it was a thin crust pizza. Super disappointing because I’m pretty sure they knew that when I asked but just...

Been going to this place for years, the last year it has been awful customer service , no teamwork, One employee making pizza the other one chit chatting, and the other one cleaning out a refrigerator watching the sky try to catch up and get these pizzas done The prep area was a mess, I really think they need to look at the staff and the management. It's nothing like it used to be. And I haven't gotten a pizza on time in over a year, which I don't understand well I do because they move at a pace of a turtle. And called two times in the last week at 6:00 p.m. 6:30 p.m. at night and absolutely no one answers the telephone That's awful your business is going to suffer if something doesn't change! Especially when they tell you to call them after you place an online order if there's a topping that you want at it that's not on there. Well green olives are never on there so I try to call to have them put on and they don't answer the...

If I could give 0 stars, I would. We have been coming to Papa Murphy's for years and have gotten nothing but excellent service. Seems like this location has gone down the toilet in the last six months or less. The staff was always friendly and knew what you wanted the minute you walked in the door. Now, it seems like a 5 minute wait at counter, 20 minutes to get your pizza made and then they get.the order wrong and your are back to square one. Ownership should really consider closing this location. This is maybe the last time I go to Papa Murphy's. I may have to spend more and take my business to either South Lanes ...