Domino's Pizza — Restaurant in La Grande

Absolutely the worst delivery experience I’ve ever had. We ordered five pizzas from this Domino’s, expecting the usual 20–30-minute wait since the store is just an 8-minute drive from our place. But instead, we were left waiting for an unbelievable hour and a half! For such a simple order, there’s just no excuse for this kind of delay, especially when there are other options nearby that could easily deliver in half the time.

When the food finally arrived, it was barely warm. I could tell the pizzas had been sitting for a while before they left the store, which made the long wait feel even more pointless. The cheese had congealed, and the toppings looked sad and dry. If I wanted room-temperature pizza, I could have just reheated leftovers at home. There’s nothing worse than waiting this long and receiving food that clearly wasn’t even fresh when it left the store.

We called the store twice to check on our order, and the staff didn’t seem to care at all. They barely offered an apology and just told us the driver was “on the way.” This kind of dismissive attitude is unacceptable. We ordered from a major chain expecting reliability, but this location failed completely in both service and food quality. I definitely won’t be ordering from this...

I just want u to know that this is the worst place in the world to work I worked here a little over a month and I enjoyed my job until one day on a Sunday I was at work and we were supper busy and some ppl didn’t show up for there shift so we also were short handed one of the managers called the local owner his name is Jessie to ask for help well when he came in he started yelling screaming and cussing at the staff bc we were not as fast as he wanted us to be mind u customers were in the store I was at the front counter on the phone taking an order and he was yelling so loud that they could here what he was saying I than spoke to his wife and all she had to say was that yep ppl complained about how he handled things but some ppl are just not ment to work there well that’s great but employee abuse is not ok save ur self and do not work at this dominos ever employee also stated that that’s not the worst he can get we i would not want to see him...

I used to love this place! They have Always had fast delivery and gotten our order right. The last 3-4 times it's taken over a hour to be delivered. Tonight I ordered at 6:46. I kept updating the tracker thinking it must be wrong, or there not updating it. 2.... TWO HOURS LATER got the text my delivery was on the way. My entire order was cold, they forgot one thing in my order too. I asked the delivery girl if they were short handed when she showed and she said NOPE we have lots of staff. I called after realizing they forgot part of my buffalo wings, I told the "manager" the food took OVER 2 hrs, was cold and they forgot my wings. She says "YUP its friday night so it took awhile". A While is not over 2 hrs. She didn't offer to comp anything! She said they could run us the wings which would take a hour or I could wait 20 mins and come get them myself! I have no patient for people that are NOT meant to be in customer service!! Horrible...