Don't come to this KFC if you want your order to be correct and want fast and freidly service.
Poor service. Waited a long time in drive through to start. Got home and was missing 2 pieces of our 8 piece family meal including 2 apple pies we ordered but were not included in the order ( was not charged for the pies) Contacted the manager Maria and requested a credit for my next visit since I was already home, instead she said I can return to pick up my 2 missing pieces rather than maybe understanding I was 10 minutes away and my dinner did not include KFC tonight since there was not enough chicken to feed my family. She also said, she would not give us a credit unless we return the full order. But if we ate anything, no credit. Okay?? EVERYONE STOP EATING!!!!! Give me a break.
I feel my phone call to them was a bother and they did not give a s%^! about their error, let alone try to correct it in a manner that would cause me to return.
They can keep their 2 pieces they shorted me. Including my $20 plus tax!
I understand people make mistakes and that is okay if you fix or do the best to make it better. Suggesting to your customer that is already at home to come back and pick up your 2 missing pieces and not offering a curtsy free meal for the error is grounds for never returning to that establishment ever again and letting people know what's going on over at the KFC in La Habra on Harbor.
Hopefully the owners will read this and have a seroius talk with their staff and manager, realize that this type of service does not go unnoticed and unfortunately will cause them to lose business. At least from me.
If you work somewhere please be happy with your job. I work too and we were never rude or ask for anything out of the ordinary. We just wanted KfC for dinner tonight. That...
Read moreThis location is just not good. Go here at your own risk. First of all, they say they offer delivery and yet when you submit your order through the delivery service they provide there's problems receiving the order. This wasn't the first time, we ordered pick up before and they even emailed us that the order was ready and when we got there surprise surprise they told us there was no order under our name. We double checked the address and everything just in case it was our mistake but it was the restaurant we ordered from. But okay fine, you can't control internet and all that stuff at all. But then today we went through the drive thru and the lady taking our orders just kept cutting my sister off, and not only that she didn't even give us a chance to say what sides we wanted AND she messed up on the order too. Obviously gave us the wrong sides all together, and one of the orders was incomplete. NEVER coming back to this location ever again. To the team working here, I hope this isn't how you always work and maybe I'm just unlucky 'cause this isn't how you're suppose to...
Read moreI've been eating at KFC since I was 3 years old. I am now 62 so I know eleven herbs and spices and what I was just served is not made from The KFC original recipe. In fact all the food here sucks and so do the people who work here. I don't understand how this location stays in business. The chicken tasted like it was just dipped in flour and then fried with no spices The mashed potatoes and gravy was just bland and the macaroni and cheese was cold I had a bite of each and just left it shortly after I sat down an argument broke out in the back between two employees a woman and a guy and they screamed at the top of their lungs in Spanish for 10 minutes straight. I feel like I just threw $14 right out my window as I was driving down the road that's what it feels like. Harbor boulevard and Francis avenue stay away from this...
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