Church's Texas Chicken — Restaurant in La Joya

Will never step foot or recommend this place to anyone. Placed an online order so I wouldn’t have to waste my time waiting at the restaurant. Walk in after the suggested pick up time. Waited for someone to come to the register because there was no one in sight but the cook who was standing in the back kitchen picking at his arms 🤮 when the other guy finally walks out, I tell him I’m there for an online pick up and he grabs the receipt from the printer and says “oh, we’re out of chicken. It’ll be a 15 minute wait”. I asked if he could cancel instead and a lady who speaks nothing but Spanish comes out saying they can’t cancel and it’s not their fault they don’t have kitchen. Insinuating it’s mine for placing an order at 8 pm when they’re business hours have closing listed as 10pm. Says she can’t cancel. Anyways, waste of time. Probably shouldn’t have let my kids pick this as dinner, but that’s on me. What’s the point of advertising an app and wanting us to go digital when the service &...

This is my last visit at this location. Service is very lousy. Worst personnel ever. No wonder they have no business. And they are extremely stingy!!! Mashed potato was dry, hardly no gravy. We asked for a little more to be added to the potato and said they couldn't, that we had to pay $1.00 for it. Then, we only got 2 small paper towels and we asked for more and only gave us 2 more. They are ridiculous!!!! Surprised they don't charge to use the restrooms. The best Church's location to go to is in Palmview. Chicken is very very tasty, wonderful personnel and owner too. They DO NOT hesitate to give you any extras. Guess I'm better off driving from La Joya...

Had a bad experience with the window employee this Monday 9/19/22 at around 4pm. My wife is pregnant and asked if she could spill about 2" of tea so she could mix it with water. She complied, but seemed very bothered and had an upset face. I couldn't understand, but who knows their problems which they should not bring to work. I love to joke and when she gave us our 5 piece chicken stripes combo and mentioned $10.80 I said, "wow that's expensive!" so she could laugh, but I got nothing. Lol. It was horrible, no smile no thank you, just like a get out of my face look. Lol. Would rate this place 5 stars if it wasn't for that...