Burger King — Restaurant in Lafayette

Tonight was extraordinary in two ways: My cars suspension support on my rear passenger tire completely snapped off and started dragging on the ground for no apparent reason. Tow truck driver said he had never even seen that happen before! But I just so happened to be stranded in the median between a Chase bank and this Burger King. I had just left work, pulled through Chase, and went to head home, around 7:20 P.M. At 10:40 P.M. I walked over to Burger King to use their bathroom but the doors were locked. I happened to see an employee exit the building on the other side, so I went over and explained my situation and she let me use the bathroom, and even let me order some food, we shared some conversation. She also let me stay in the restaurant until the tow truck arrived. She said she knew it was hot out there, I didn’t get to catch her name before leaving to meet the tow truck driver, she was also taking a drive thru order, but I thanked them all and was on my way. Just the genuine display of compassion from one person towards another, a complete stranger in distress, makes me believe the world might still have a...

My wife and I arrived at the drive thru and they made us waited for almost 10mins until taking the order. So we order 2 orders of chicken fries, 1 chicken nugget & 1 large Sprite. After we paid the lady told us to drive up and wait for the chicken fries. So we did and waited really patiently. Then another BK’s staff come out (not the lady at the window) walked out with our food and handed to us, but she missing the Sprite so we asked for it. Then she just look at us didnt even say a word and walk away with somebody else order, then come back and told us “ Drive around the window i’ll give you your drink” so the point is we paid for our food we didnt ask her to just give it to us for free. So we do not deserve any type of attitude. Bk’s employees need a serious retrain and more solution to make the employee do better with their job when the...

I ordered an Impossible Whopper (Vegetarian alternative) was undercooked compared to ones I had eaten at least 4 other other Burger King locations. Also, I asked for no onions (which I noticed was noted on receipt), yet my Impossible Whopper had onions anyway. (This part is not a deal breaker because they are easy to take off, since they were sliced instead of diced). Service was alright until I went back up to the counter for dessert and the manager let me know she had to log her junior in to the til after this staff already saw me waiting, yet continued to put together drive-thru orders, without so much as a second..."I will be right with you" or anything. Because of this nonexistent service, I walked out not saying a word; and as I exited restaurant, I looked back and both the manager and her junior were looking at me while talking...