I waited in line for like 30 minutes with a guy behind me waving and trying to get me to come to his car. When I finally got to order I ordered the number with the chili cheese dog, fries and a drink. I asked for them to make the fries chili cheese fries. They told me they couldn't ring it up like that, so I literally had to ask her to ring them up all separately instead of the combo, because apparently it never occurred to her that she could do that... So ridiculous. When I FINALLY got up to the window they told me they were out of sweet tea. I asked them to just take the drink off then. I was told that she couldn't do that so I told her an unsweet tea would be fine. She then started naming all kinds of things other than unsweet tea because apparently they were out of that too. I can't drink anything carbonated and the fact that they were out of tea wasn't the issue. The issue was that they couldn't remove the drink from the ticket so I had to pay for a drink that I couldn't have. The whole entire experience was...
   Read moreAbsolutely horrible customer service. Repeated my order 4 times in the order area. Pulled up to the window and the girl working rolled her eyes , had an attitude and kept standing there after I politely asked her to fix my order because she only took one part of my order and acted like it was my fault. Clarified to her multiple times what my order was and she closed the window in my face and stood there. Absolutely horrible customer service and will not be returning. If youâre going to have such a bad attitude about not taking my order correctly and acting like it was my fault after I clarify it multiple times you donât need to be working there because clearly that kind of job isnât for you sweetie. Sending prayers and positive your way tho cause you...
   Read moreIf I could give negative stars i would! Horrible sevice. I waited at the speaker for 5 plus minutes asking if anyone could hear me. None responded so I approached the window! The were all laughing in a deep personal conversation. They looked at me several times and i heard one employee said "she can wait". Then one employee grabbed a cone cup and started drinking and continued to laugh and not even attempt to greet me. i had my 2 adorable but fairly hungry kids with me. How unperfessional. I need to located the gm number. They need ALL NEW STAFF ASAP OR THIS PLACE WILL GO TO SH**. This place is horrible. And ghetto. Im glad Sonic & McDonalds are...
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