my hot coffee was room temp- and they completely ignored my husband whenever he was trying to make an order. after they took my order the lady gave me a half assed “have a nice day” while walking away towards the back. part of me thinks it was a racial thing considered my husband is hispanic- well no. it was DEFINITELY a racial thing because she even scowled at him. i wasn’t able to grab her name but the time stamp is around 4:55pm on Nov 30, 2024. I’m sure you guys have cameras you can pull it up on-
needless to say we will NOT be giving our business to this location ever again if that’s the way they want to treat people who don’t fit their frou-frou prestigious lil mold.
EDIT: whenever he was finally able to place his order, the lady (a different one this time) rolled her eyes at him and purposely spoke softly so he couldn’t hear her. we get it, we’re on johnston street, but that doesn’t give your workers the right to be blatantly...
Read moreToday, i got a coffee around 7am. I didn't know that i couldn't have liquids either for the fast i was in for my stomach scan. After i bought the coffee and got to work, I found out that i couldn't have liquids either, so I wasn't able to drink my coffee and gave it to my coworker instead. Left work a few hours later, did my scan, and i went back to get a replacement coffee. The lady checking me out found out and wouldn't let me pay for my coffee no matter how much i insisted to. Y'all when i say i balled, i balled. I cried at the window getting my coffee. One of the nicest things someone has done for me in a while. They're always so sweet when i go, but this day they were even sweeter. After how my scan went, i needed this kindness and i'm so grateful for them. I wish I could've...
Read moreGood coffee and nice workers! The inside can be a bit too crowded for my liking and I had WiFi issues when I first went, possibly due to so many people being connected. Bc of this, I would consider this coffee shop a better place to hang out than it is to study, though I did see several people getting work done as well. I'm very glad that they have a collaboration with Caroline's Cookies bc the Dubai Chocolate cookie bites I tried were INCREDIBLE, I would honestly come back just for that! The drive thru is fast and convenient and I would use that rather than dining in due to how crowded it gets. Note: Jet doesn't allow customers to bring their own reusable tumblers to get drinks in unless it's one of the...
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