I was sad to say that my experience at KOK located in the mall yesterday in Lafayette was not welcoming at all. This was my first time at this location and let me just say the customer service is nothing like the location on university. The cashier didn’t greet us; our food did not come out until after 3 other customers who ordered after us came out; another employee came out to fill the punch up and he was not welcoming; it was just a total different atmosphere from what we were accustomed to. I’m giving 3 stars because our food was delicious, but customer service has to...
Read moreStopped by for the first time after a UL game last night. Food was awesome but what really made the stop was the Manager ,Joe. Joe was very friendly talked with us for about 15 minutes, very professional you could tell he enjoys his job. KOK, give this man a raise or promote him to GM because I can guarantee you are not going to find a more dedicated partner, or worker than this man. WAY...
Read moreGreat all around experience! From the moment I walked in the effort and friendliness of the staff was apparent. Including the hostess, waiter/bartender (yes. she was both. AND excelled at both), and the GM that I was able to speak to before leaving. Great atmosphere! Great food! Affordable! I could go on, but I'm getting hungry and I live about 30...
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