McDonald's — Restaurant in LaGrange

I mean what can I say it's McDonald's but the reason that I wanted to comment was the machine that they have in the lobby that you're supposed to order your food on now was malfunctioning. So I ended up going up to the counter and when I did I placed my order but it wouldn't let me use the coupon for buy one Big Mac get one free because it said I had just used it on the machine. Which I had entered in my code however the order had not gone through. So I was like oh that sucks... And the lovely little lady she was an older lady at the counter that took my order was so nice and she said don't even worry about it. Those silly machines never work right... These companies just think they can replace people with robots and I keep telling them it's not gonna work...you always need people. And I thought about it for a minute while I was waiting for my food oh and by the way she did give me my discount of buy one get one free even though the machine ate my code. But I thought about it while I was waiting for my food and she's right I mean she was the sweetest little lady I've met in quite some time and I would have been really unhappy with my experience at that McDonalds If it wasn't for her. Honestly I probably would have just walked out without getting anything. It was really nice to have a nice person, not a...

Did every McDonald’s become a made to order service program? It seems no matter what time of day I come breakfast, lunch, dinner I’m ALWAYS PULLED INTO A WAITING SPOT! I order the food online, pulled. I order it at the drive thru , pulled. No matter what if it’s some sort of non beverage I’m pulled every time. You know it’s a problem when there are more waiting spots and curbside pick up spots than actual parking spots for the place. HIGHLY disappointed. The craziest part of it all is even when I’m pulled I have to go back in to retrieve the nugget sauces that they didn’t remember to put in the bag. What’s the purpose of making me wait if I still end up with missing pieces...

Worst McDonald’s I have ever been to. They constantly mess your order up. Every time I go there I order 2 breakfast sandwiches (sausage McMuffins) and they pull me over into one of the parking spots and leave me sitting out there for 10 minutes. I stopped ordering the sausage bagel because they messed that up every time I order it too. Today they did the same thing. I sat there for five minutes and then they came out and told me it was gonna be another 10 minutes because they didn’t have any round eggs ready. I was so aggravated. I told him to forget it and just give me my money back. Maybe you guys should have breakfast food ready at breakfast time like all the other...