Chaupain Bakery — Restaurant in Laguna Hills

Emotionality aside, because yes, the people were nice, and one wants to reward them for it, but at the end of the day all those high praises were not justified, because the selections we picked from turned out to be much less than 5 Stars. Sometimes you see 5 Stars in abundance, and then a rare 3 Stars, or even 2 Stars, and one thinks that those reviews were posted by naysayers. Well, not really, because after trying the goods for a tune of $50 plus combined, the results for us were definitely not 5 Stars, not even 4. Items purchased: 3 kind of Baguettes at $3+ each? The regular very nice, soft inside, a little crunchy outside, nicely baked (not too light, not too dark). 4.5 Stars. Olive Baguette: dark beyond repair, toasted at the ends. This dark statement has a lot to do with this place, perhaps too long in the oven? This olive baguette 2.5 Stars. Sourdough Baguette (bought 2) better than the olive, not as good as their regular. 3.5 Stars. Pumpkin Muffin, $2.15+? Bought 2, received banana instead. Let’s just say Costco’s put these ones to shame. 2.5 Stars. Almond Croissant, $4.30 each? Dark beyond understanding. Bulky, and the almond paste inside ratio was 5 to 10%. See attached photo. Croissant inside nice, since it was mostly sweetened dough. This is not excellence by a long shot, which makes one wonder where all those perfect reviews validate themselves. 3 Stars. The dough is the same in multiple items, the baking technique were the products look definitely dark, and when I asked the nice lady why so dark, she replied that it was normal due to the dough. I arched my eyebrows and held my peace. Here is a good point: if Chaupin is a 5 Stars, then the best bakery from France is a 15 Stars. I went there based on the glowing reviews, and by all means, everyone is entitled to their own opinion, but pretty please, slow down on the 5 Stars, it is a little disappointing to arrive and find out it isn’t so. Bought also Scones, Lemon Tart,...

I regret to say that a recent experience with Chaupin Bakery was deeply disappointing. My father visited the bakery today after they failed to show up at the farmers market in Whittier. Despite making the effort to visit one of their actual locations, which was quite a distance away, he encountered a distressing situation.

Upon entering the store and patiently waiting to be served, he was met with indifference from the workers behind the counter. Despite being the only customer at the time, they seemed unwilling to acknowledge him or take his order.The situation took a disheartening turn when, moments later, a white customer entered the store and was promptly greeted and attended to by one of the employees. My father, understandably taken aback by this blatant disregard, spoke up, only to be met with a belated apology and begrudging attention.

It was evident that the employees' behavior was not only disrespectful but also a form of microaggression towards my father.In a further attempt to salvage the situation, my father sought assistance from another employee who was quietly present nearby.

The fact that he had to seek help from someone who was not actively attending to customers speaks volumes about the lack of professionalism and courtesy displayed by the staff. And the employee that did take his order was indifferent of the situation, and did not speak up/apologize towards the rude behavior that was displayed by him or the other employee.

As a loyal customer, hearing such behavior towards my father is deeply troubling. It is unacceptable for any establishment to treat its customers with such disrespect, regardless of race or background. I hope that Chaupin Bakery takes this feedback seriously and implements measures to ensure that all customers are treated equally and with the respect...

I read about Chaupain and wanted to visit due to their many glowing Yelp reviews. I was immediately impressed by the friendly and welcoming staff. Special shout-out to Darryl & Chris. They were great! Both were patient, happy to answer my questions about the menu and make recommendations.

I ordered a coconut latte and the yogurt parfait, and both were delicious. The coconut kefir yogurt was made fresh and it was sooooo good! I loved that I could pick from a number of flavors like key lime, apricot, Nutella, and more. I sit there and contemplate opening up a Chaupain Bakery franchise out in Summerlin and/or selling a line of the yogurt at Whole Foods while I eat and sip on my coconut latte. That's a testament to how good it is. Your mind will wander with plotting ways to figure out how you can eat this and only this every single day.

I'm definitely going to come back so I can try some more of what they have to offer. I also enjoyed the atmosphere of the shop. It was cozy and inviting, with plenty of seating both inside and outside. The other patrons I met that day were very friendly. I met more than a few, due to my dogs, who seem to attract a lot of attention. It was nice chatting with so many nice fellow dog lovers/nice people at Chaupain.

Overall, I had a lovely time. The coffee, parfait, and pastries were all excellent, the service was top-notch, and the atmosphere was relaxing. Lots of green to look at. The people watching was interesting as well. I would definitely recommend this bakery. If you haven't tried it, you are missing out. It is...