Comforts of Home & The Sofa Shop — Local services in Laguna Hills

Ordered furniture in November of 2020. Was told delivery would be in February due to the Covid pandemic. Was delayed again and told new delivery would be in March. After March was told late June. We called late June and we're now told they have no idea on the build date. We understand the delay with Covid however this is beyond the scope of a delay and we feel the company should offer us an option to cancel. We were told we could not cancel due to a signed covid waiver. At this point we have an unfurnished room that we cannot use and would like to order from another company. Once again we understand the pandemic but we have also ordered furniture from AZ leather which was delayed but still fulfilled. I would order from another company as this one has ridiculously long delay and no option for...

I am so grateful to the great customer service provided by Jim and his team. They proved to be professional in following up and caring for their customers even long after the furniture purchase process is completed. Upon purchase I had a maintenance agreement with Guardian& when I had some issues with their service, Jim& Allison personally communicated with the insurance company to make sure I get all the issues resolved. I’m so grateful to the awesome Customer service they provide. I recommend their beautiful furniture to everyone looking for a trustworthy...

We love Comforts of Home. The service is great, very personal and helpful. We have purchased home accents from here and all of our Master Bedroom furniture and a hutch. The product was delivered to our house earlier than expected and in perfect condition. We always get very friendly service from the moment we walk in. If I am ever looking for a unique piece, I can sit down at the desk and they will help me look through their catalogs and give me pricing right on the spot. I will continue to buy furniture from this store, great way to support my local...