Captain D's — Restaurant in Lake City

Our order was wrong. The female at the window as very rude. She wiped her nose with her bare hand then asked for my debit card. I asked to speak to the manager. She said no manager or supervisor was there. I told her she wiped her nose then handled my card. I said that was disgusting and not safe with Covid everywhere. She became more rude and changed the order with the cook. Then she started telling someone in the room how her boyfriend shoots people. I guess she was trying to intimidate me. Then the male cook came to the window because the order was still missing. I asked again to speak to the manager. He said he is the manager. I told him she lied to me and said the manager wasn’t there. I then asked for a full refund and left the premises. The rude female was laughing in...

I always would go here to get a Tilapia dinner. This time, during my lunch break, I stop here for lunch. Went through the drive-threw. got my food within a timely manner. I get home (I work from home) and I open my plate and this is what I got. the fish was burnt so badly, when I remove the fish, it burned a hole in the plate. The burnt taste was all over the fish and it was on my rice. I had to use a lot of tarter sauce just take away some of the burnt taste. Also, my roll was completely hard! Stiff! The only thing that was good was the green beans. that’s it. I didn’t try the cole slaw yet because I was annoyed with the whole dinner. This was very...

On July 28, 2025 I went to the restaurant at 10;30 a.m. It was closed and opened about 5 minutes late. I am an emergency care instructor trainer and had been recruiting in the area. When I entered, the atmosphere was not friendly. The cashier made racist remarks about white people and was very rude, The cashier then would not pick up money from the counter near the register, would not reach out for the money, and it had to be put into her hand. I checked the food best I could, before leaving. I was concerned for the food safety including the possibility of disease transmission and still am concerned. I have filed complaints with...