Worst subway location in the area! Of course it has to be the one closest and most convenient for me. I will literally travel out of my way to avoid this place, which I hate having to do.
Unless you pay full price to order in person, EXPECT your order to be incorrect when ordered for pick up on the subway app.
The employees don’t give a single - - about making your sandwich. They’re SUUPER STINGY with the ingredients, and 8/10 it won’t be made correctly or will have stale bread.
It seems like paying full price to order in person rather than on the app with a discount, is the ONLY way to get what you want.
I paid almost $15 for The Monster which is supposed to have 2x everything, including cheese. Ordered in app, picked up my sandwich, got home to find there was NO CHEESE. The extra vegetables that I wanted were so sparse, it’s as if they put LESS rather than more.
Less than the regular amount that should go on, when I asked for extra. It seems to be done out of spite, carelessness, stinginess, all of the above. Prices are too high to be playing with orders like this.
I don’t know if the owners are instructing them to be this way, but it’s pretty ridiculous when I can go to the Wildomar location and get what I ordered exactly as I ordered it, no problem.
Avoid this location if you can. Unfortunately for me, doing that is highly inconvenient. So I guess I’ll have to go out of my way, or settle for their subpar...
Read moreWe stopped at this Subway for ease on March 25. I'd had emergency surgery and it was an easy dinner for us on the way home. While my mom was ordering, I asked to use the bathroom they have available for customers. One of the girls behind the counter rolled her eyes, but got the key to let me in. The bathroom she opened was a disgrace. Urine, feces, and paper were still in the bowl, urine was all over the seat and floor. It was a total mess. When I reported it back at the counter, both girls said there was nothing they could do about it. After asking several times for them to open the other bathroom, which was obviously the one they used themselves, the eye roller finally opened it and let me relieve myself. This was the worst experience I've ever had at this store. Other customers in the store stated it was not the first time the facilities were in this condition, so they stopped used the...
Read moreI usually go here all the time and have no complaints, HOWEVER today was something different i walked in and there were two ladies one making sandwiches and the other collecting money working the register. I proceeded to grab a bag a chips to enjoy with my meal. There is only one person ahead of me and they were just about done crafting their sandwich, which was great bc i was on my way to work. As the employee finishes she slides the sandwich down to the cashier and proceeds to head to the back. So i wait for a bit thinking she was just going to wash her hands, BUT NO, she stays back there for at least 5 mins and made eye contact with me at least 2x, not saying a word. So i put my chips back where i got them from and WALKED OUT.. they will not be seeing my...
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