Domino's Pizza — Restaurant in Lake Township

1rst time I ordered tracker said delivered. I didn't receive anything. I called and got an answer after 45min. They said deliveryman handed it to me and they said I couldn't prove it. So I asked how the purchaser get notified he said the delivery guy called and I answered. So I asked for a scream shot and they said OH I was our fault. I finally got my food after 2hrs and a half. 2nd time they didn't include side orders. Very sad because the food is good but the service totally horrible. So there will be no 3rd time for me. Adding as of 7/25/25. So because of an emergency I went back to order for delivery in person and instead of taking to the address I said they sent it to my house. The worker said when I gave him the address., some thin guy with glasses said, we can't deliver to that address. It was 6 min away from location. So probably because I told in a laughing way that he was wrong because of the distance,That particular fool sent it to my house. Now I am passing the word. Horrible in every way....

I placed an ordered online at 6:19 PM. The last update I received on the Domino’s Tracker was at 6:36 PM. I called the store at 7:41 PM to find out the delivery status (because it was taking TOO long for my order to get delivered)... The young lady on the phone asked me if I can pick up my order in store (which I couldn’t). Then she told me it would take up to 2 hours for my order to get delivered due to low drivers. Very Disappointed. I canceled my order on the phone right there on the spot and asked for a refund. I had already paid with my card online, and she told me the money gets returned to my card in 24 hours... I asked her if I was going to get an email confirmation or if she was going to give me a code (for my refund). She told me no. If I don’t get my refund back in 24 hours (like she said) and if they try to come up with excuses, I will definitely complain to the Store Manager at this location (4707 S Kedzie Ave).

I gave it 3 stars because the young lady on the phone was nice and...

I ordered three pizzas for delivery and I left a note when checking out to please call when outside. I placed the order for delivery exactly at 7:30pm. When I check at the app at the same time my order said completed. I never got a call. I called the store twice and kept getting put on hold until I gave up and waited 30 minutes !!! While driving to the dominos and I finally arrived I was still on hold and the manager was going around walking asking customers if they had orders for pickup and giving orders to customers all while the delivery driver was leaving to drop off an order just as I arrived. I asked if they had an order for Nicole and they said yes , I asked if it was for pickup or delivery and the guy said delivery. I told him I was on hold for 30 minutes and had been waiting for my order and he said “this is not my fault!!!” RIDICULOUS!!! No customer...