Horrible service and they hired a new cook that over salted the food, when we tried to get it changed or fixed the waitress was very mean and condescending as if it was costing her out of pocket. She said you should have complained to the waitress that took the order! I said” she left” and she goes “oh well!! You ate some so no!” I said “it was salty on one side of the order part of my husband’s steak was super salty, as If they added extra salt on one half! what is my husband supposed to lick the whole plate over as soon as he gets it to make sure it’s ok??!” We just wanted them to replace a small piece of the steak which came in two pieces. The second piece was loaded with salt and inedible. She started arguing with my husband and the cooks joined her. She kicked us out and did nothing for us. Never again! Bitter...
Read moreIf I could give this place 0 stars I would. Went here due to a recommendation from a friend of my cousin. I arrived home and seen that my order was completely jumbled up. I called and was told for additional fee I could get the correct items that was ordered as what I was charged and given was of lesser value. Btw this place does not give you a receipt after ordering. Items that I received that was correct was only partially correct. There was no Souza on the burrito dinner with Souza, there was no sour cream when I paid 0.60 for sour cream, the cheese on top looked and felt like play dough. The steak was dry, crunchy, and over cooked. I would not recommend this...
Read moreUpdate: Just snagged some dinner for taco Tuesday for the family. Is it hard to get 100% of orders correct 100% of the time yup, but El Gallo is a neighborhood gem. For those giving 1 star, it's likely they aren't local to the area and definitely didn't speak up if there was an issue. We've eaten here more 100 times and maybe had 3 mess ups all which we fixed.
Food: A+, Staff: A+, it's cash and they haven't changed prices for over 5 years because of it.
And if you are waiting 15 minutes it's because every day except Monday there's a line because it's that good.
Some of the best chicken & steak tacos in the area. Great price, great service, open late, but not...
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