Irie jerk hut 4 — Restaurant in Lake Township

I am reaching out to express my extreme dissatisfaction with my recent catering order from your location. As a long-time supporter of your franchise, I am deeply disappointed by the quality of food I received, especially given the $300 I spent.

Here are the details of my order: • 2 Large Trays of Jerk Chicken • 2 Oxtail Dinners • 1 Small Tray of Cabbage

Unfortunately, the food was inedible and not up to your usual standards: • The jerk chicken wings were burnt, overcooked, and so dry they were unservable. • The chicken tasted extremely old, and I cannot confidently take this food to my family gathering. • The oxtails, cabbage, rice, and mac and cheese were also unsatisfactory in taste and quality.

I chose this location based on your staff’s assurances and the positive reviews, but this experience has left me livid. I work hard for my money and expect to receive the quality your franchise is known for.

I am requesting that this issue be rectified immediately. Please respond within 48 hours to address this matter. If I do not hear back, I will have no choice but to escalate by contacting my bank and sharing my experience on social media.

Thank you for your attention to this matter. I hope we can resolve...

Hubby and I were hungry and decided to order from the #2 location which is in Richton Park, IL. You definitely get your money's worth and then some in the amount of food they give you. We got the oxtail dinner and it was delicious. The sides were cabbage greens and plantains. Comes also with rice and beans. Cabbage was okay and the rice was plentiful.

About a week later, we decided to order from #2 again but for some reason, they weren't taking orders at that particular time so we ordered from this location, #4. I must say, this location is closer and we enjoyed the food more. The cabbage greens tasted so much better and they add a delicious sauce on top of the rice & beans which adds a great flavor so we will be ordering from this #4 location from now on.

Highly recommend the oxtail dinner, the butter chicken dinner and their meaty rib tips are the BOMB!! The pictures show it all and how much food they give.

Keep up the great work Irie, much appreciate the...

This place is so good that macaroni is like home and that chicken they show you love on the chicken keep going there they give you even more the is chicken is so moist and flavorful. I like the chicken and the vegetables are so freaking good. They are freaking amazing and the red beans and rice is so gravy. It has a lot of gravy in the red beans and rice. You would like red beans and rice messing with this place change you whole perspective please try them. You will not be disappointed. this place is so tasty. You were really like when you spend your money and try them and they give you large potions the last two days for me. I eat on this for two days they show you love all the sides. This taste is so good. It’s really good and you will be really coming back again. Romain do this thing...