HORRIBLE !!
I had a coupon for 2 subs for 12.99, i asked the lady and man working behind the counter 3 times if they honor the coupon. Both said yes . I order my sandwich that had bacon on it already but the guy said the bacon was extra even though the sandwich already came with the bacon. I start to cash out and they said they both were 16.00 i said i had the coupon. I gave the coupon and they replied that the coupon was already used. I said no because i just got it out of the paper in the mail and never used it. I told them i only wanted one sandwich since they werent giving me the coupon price. The guy got mad and walked away. The lady said she will charge me 16.00 for the sandwiches which was the regualr price. So i told her no i dont want the sandwiches now. As i was walking out they said they will honor the price now after i told them i didnt want any of...
Read moreOrdered online curbside service, there were no customers there when I arrived at my scheduled time and phoned in to let them know I was there. They had several walk-ins arrive, I phoned in again after waiting 15 minutes a day was told I'd have to wait until all customers were serviced or come inside. I reminded them that I place a curbside order for a reason and went over a mile from my neighborhood location to get curbside service. Again I was told to wait or come in. 5 minutes passed before someone came out with my order. I was scolded by sandwich maker, stating that next time no one was coming out no matter what. They refused to give name, stated I didn't do anything wrong and returned inside. BTW, I done very large catering orders with this location in the past, but I...
Read moreI sent in a complaint and it was not the first time. There has been no response in 24 hours. I did take pictures but the pictures do'nt reflect my issue: the bread was hard as a rock. No amount of heating would have made it edible. It was nowhere close to fresh baked. It had to have been days old. I can't believe whoever prepared it would send it out. I live only 2 blocks away but I don't have a car and the walk there is too much. I prefer watching the people who prepare my food but I ordered online. So, no response from the store and no response from corporate headquarters. Subway needs to be on...
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