Subway — Restaurant in Lake View Township

I've never had such a bizarre experience at a fast food place in my life.

I placed an online order through the subway app on a Monday at 3:00. Once I got the notification saying it was ready for pickup I walked over to get it (took about 3 min). When I walked in the front door, I realized that I was the only customer inside and that they had just mopped the floor. I did think that it was kind of strange that they would mop in the middle of the day, but I stayed on the mat next to the door because I didn't want to mess it up while I waited to get my food. The older male employee behind the counter looked up and saw me but didn't say a word. Then another younger male employee stuck his head over the chip display in the back of the store and started yelling at me. I could not understand a word he was saying, and I apologized and told him as much. However, he just kept on yelling; he didn't slow down, I don't think he repeated himself, and gestured very vaguely but not helpfully. Eventually, I had no choice but to try to talk over him to say that I was there because I had a pickup order that had already been paid for and supposedly prepared. He kept yelling but did eventually go around behind the counter and picked up a bag with my name on it. I walked over grabbed it and couldn't get out of there fast enough.

I have no idea what was happening, or what the employees were so upset about. My only explanation is that maybe they were trying to close early without management's approval? Because why else would they try to frighten a customer out the door when they knew that someone would be coming to pick up an order in the middle of the day on a weekday???

Having read other reviews on this Subway, and after talking to some of my coworkers who have had similarly bad experiences with those same two employees, I don't think anyone should be patronizing this Subway, and frankly it either needs to be restaffed...

I don’t go out of my way to write reviews positive or negative, but had an odd experience at this subway. They tried to charge me $3 for green peppers and red onions. Their reasoning was that I got a breakfast sandwich after 11am (yet subway has no signage saying this is not allowed and they surely made the sandwich for me and added the prized condiments in question without saying anything about the up charge til checking me out.)

Anyway, it’s not about the three dollars (though who would pay $3 for a handful of green peppers and red onions?) but the deceit and illogical reasoning, all so they could make an extra 33 percent off my sandwich. They of course budged when I said I wouldn’t pay for the sandwich with the up charge — further testament to the fact that it was a fluid “policy” created in that very moment.

On top of all this, the lady was combative upon me questioning the up charge, arguing with me in front of customers.

Plenty of subways around the city. Go somewhere else (e.g. Western and Addison by Lane Tech is a...

ordered a footling steak and cheese paid for double meat... the did have a foot long special, I picked up the sandwich and could tell something was up ...opened up my "double meat" sandwich to find it didn't even have regular meat... i told the short woman behind the counter she stated the owner JAY PATEL instructs them to short all sandwiches w promos ...even if double meat was paid for. *(not only did they short meat but veggies as well!) Short husky woman was rude couldn't care less about the situation. I asked for a refund she wouldn't provide one ...i asked for a receipt after fishing through the garbage for 5 mins, she spent another 5 reprinting one...and it should be noted she did not wash her hands before pulling out gloves and slicing the meat they serve.

AVOID THIS PLACE AND JAY PATELS Other location on bryn mawr and Winthrop. Shady staff, shady business practices, and shady...