The Honey Baked Ham Company — Restaurant in Lake View Township

I ordered the 1lb ham dinner on door dash which says it comes with potatoes au gratin and rolls and only received the ham. I ordered mac and cheese as a side that did come. However, I paid $32 for the ham dinner and the bag the ham arrived in said $16.99 on it. My door dasher said he was only handed the ham and the extra side I ordered (mac and cheese). By the time my order got to me, HBH was closed so I couldn't contact them to resolve it. It's a huge bummer and the restaurant needs to update their menu description to show the 1lb ham dinner comes with potatoes au gratin and rolls so they know what to pick up (3 items, not 1)! The door dasher obviously didn't know that and just took what was handed to him. I also didn't realize the macaroni I ordered would be frozen. It takes over an hour to heat in the oven. I'll only be back for the meats but their sides and lack of attention to detail will deter me for...

Went by the shop and was looking for slices. Was told will be ready in an hour. I really had nothing to do but I decided to go get all the ingredients for the sandwiches. I wanted to make specifically for honeybaked ham. Returned in one hour. And they said they didn’t have any slices. Same people that were working an hour before they then told me that there won’t be any slices until tomorrow. Mind you they make sandwiches all day long. They serve lunch. I work the next three days 12 hour shifts so now I have all these ingredients that are for what? Look, if you weren’t going to have slices in one hour, don’t tell me that because I literally got the ingredients and then sat in my car so an hour would pass by. Only to be told to come back a day later. What goes on all the sandwiches...

Picked up the holiday ham bone in. As they remove the ham from refrigeration liquid is streaming out of the foil. One employee starts to wipe dow the foiled wrap ham. I ask why is it leaking so much ? iIs it the sugar crust on top.? I ask for another ham and they would not accommodate. I unwrapped the ham at home and there is no crust on the ham. The ham was put in the bag upside down so the top of the ham is at the bottom of bag. So disappointing and the company got their money as I ordered online so no interest in providing...