I had been looking for two very different, unique sofas for almost 2 years! I visited tooo many stores and googled WAYY too much when one day I got incredibly lucky and Feydom appeared in my search results! I instantly LOVED what I saw -unique sofas that could be used as a bed, contemporary style, modular design AND ALL the color/fabric and piece/size options. I couldn't believe it was everything I wanted and needed it to be! Only problem was the location- I did not live in Toronto or Chicago or Europe. I needed to see it in person and sit and feel the options. Luckily, I was able to plan my summer trip to Chicago around Feydom. In advance of my trip I called the Chicago store and spoke to Viktor about EVERYTHING I wanted in the sofas. He told me to select fabric samples online and he would send them immediately. He did and I loved all of them and couldn't wait to visit the store.
I spent over 3 hours in the store trying to decide which options would work best in my two rooms. Viktor was BEYOND helpful and BEYOND patient-Never rushed me or pressured me at all through the entire visit and process. His suggestions were all spot on and his advice was so thoughtful and appreciated! I confirmed what I had selected in my rooms once I arrived back home and... Viktor and I traded emails and phone calls to confirm exactly what I wanted- from leg colors to certain pillows, configuration and delivery options. He told me I could put it together myself (I said NO way) and he would assist through facetime IF I needed him. I was nervous but trusted him and once again he was 100000% right- it was truly simple and the delivery was perfectly smooth! I did have one question and we got on the phone and easily solved what was a silly question from me!
We LOVE both sofas SO MUCH- the quality and craftsmanship is superior and they look so modern-exactly what we wanted (super functional and suitable for a teen, but sophisticated and high end for adults too)!
I was definitely nervous as I have unfortunately had many issues with recent furniture orders from major companies and I am definitely a detailed and picky consumer. FEYDOM and Viktor truly EXCEEDED my expectations literally in every way from the very first call I made to the store through and after delivery!!!! I cannot recommend them enough. A+++++++++
Unfortunately my pics will not upload- I bought the Cascais and the Diagon-I attached a few pictures. You can arrange both sofas in soooo many different ways- I keep re positioning the pillows and the sofas in the rooms (they even come with felt to put on the bottom of the legs so you can move them easily without scratching the floor)!
PS- I never write reviews but this was truly an incredible experience from the very...
Read moreWe fell in love with Feydom when we were looking for modern modular furniture in 2017.
We loved their design so much that we had to purchase 2 different sets (Matacao & BomBom L) shipped all the way from Malta to Maryland.
We loved their design, colors and various configuration styles from a L-shape sofa to a single bed or 2 love seats. Our family loves the single bed configuration just to chill and watch TV.
The storage space in the BomBom was prefect to store all the extra pillows and blankets. All of our family and friends were so envious of us.
As soon as we heard that Feydom has finally arrived in the United States, we couldn't wait to buy another one for our parents.
We contacted the Chicago owner Viktor and he was extremely friendly and patient going above and beyond to ensure our purchase experience of the Matacao 2 City for our parents will be perfect.
After learning that the new Feydom design include removable and washable covers, Viktor was kind enough to contact headquarters to customize new covers for our existing matacao since the newer model is slightly smaller than our existing one. This allow us to change the color combination from time to time to refresh our look. The first picture with red is the original Matacao and the 2nd one was with removable covers. We love it!!
Viktor's customer service was phenomenal. He was awesome and communicated clearly throughout the whole process. He was very professional with great Feydom design/color/fabric knowledge and expertise and kind like a good friend.
I can't wait to recommend and send all my family and friends to Viktor and Feydom. Feydom's quality modular furniture is a fine piece of art with excellent customer service that I will be coming back for years to come!
Thanks Viktor...
Read moreWe love, love our Feydom Matacao sofa set and cannnot recommend Viktor highly enough!
We looked thru MANY options at many price points for custom or modular sofas for our wide and shallow living room space for months and nothing stood out or was viable.
We came across Feydom and were so glad that there was actually a showroom to experience the furniture, and a human to help us. After visiting, we agreed that we would need to see the fabrics in our home, and Viktor was amazingly accommodating, coming to us on a weekend and patiently helping us make our choices. He was so responsive and communicative with the ordering and delivery, and came by to make sure all was well upon installation.
About 6 months after living with and enjoying the furniture, I asked for a replacement of a cover due to some wear imperfections. Once again, Viktor was responsive and helpful and assisted with the replacement.
This truly was customer service on another level, we so appreciated being treated like people and not just pixels on a chatbot screen.
The sofas are so comfortable. The spring construction means they are not mushy and floppy, nor are they hard or stiff. The quality of the manufacturing is obvious. The pricing was very, very reasonable. We opted for the fabric that wasn’t advertised as optimally dog friendly but it has performed well w our pup.
Everyone who visits complements our furniture and enjoys lounging and sitting on it.
I expect we will be purchasing more pieces in the future. Thank you for...
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