Marcel’s French Bakery & Cafe — Restaurant in Lakeport

I must thank Pascal for excellent customer service during a hectic Thanksgiving Holiday. I had ordered three different pies that were picked up the day before T-Day. When we opened the bakery boxes on the day of we were surprised to see that the crusts were burned in several places. When I spoke with him later, sending him photos, he was courteous in explaining that on special orders it is the custom for staff to offer to open the boxes for inspection. That way there is never a misunderstanding. I had ordered and paid for the pies but did not pick them up. Pascal graciously offered to replace the three Thanksgiving pies with the same pies at no charge for our Christmas Dinner. However, I had heard how delectable were French Bakery Bouche Noel logs (the traditional French Christmas cake), so requested one of those instead of three pies as a replacement. Everyone ends of happy! I suggest you get your Bouche Noel...

From the moment my friend and I walked in to this shop, we we're warmly greeted by the staff/owners. We enjoyed pleasant conversation as we browsed the menu. Between my friend and I we selected a creme brulee, chocolate mousse, a raspberry tart and a garlic loaf. All were delicious but, I feel the creme brulee was my favorite. Once I ordered and paid, they brought it to my table and torched the surger in front of me. The sugar look a little darker than a typical creme brulee due to the type of sugar used. I found it was quite flavorful. The creme was a little loser than I expected and had ample vanilla dots showing. It was very different than ones I have tried before but, I think it's safe to say this one was my favorite creme brulee so far. The long and short of it is, I am definitely...

I absolutely LOVE this place. The owner's/partner's are the friendliest awesome people. I was in Kelseyville, visiting from Fresno, and my sister took me to Marcel's French Bakery to try there pineapple tart. OMG...can you say DELICIOUS?!? it was SO good, that i now make it a point to stop there for my pineapple tart with fresh fruit on it, every time i go to Kelseyville. I was there again in Sept and they were sold out....OH NO!!! The guys were simply amazing remembering that i lived 5 hours away, they sprang into action and made me one on the spot. How's that for EXCELLENT CUSTOMER SERVICE?!? Oh what a happy customer I was:-) Thank you SO much guys...You made my...