Carl’s Jr. — Restaurant in Lakewood

I ordered the monster biscuit breakfast sandwich and was the only customer in the drive thru, but was asked to drive around front to wait for my order. The cashier/woman who advised me to wait out front approached my vehicle within 5 minutes to deliver my order. Although she apologized and included a cookie in the bag for the wait, I have no idea what I waited for since the egg was completely dried out and the sandwich looked like they just retrieved it from the overnight trash and not the microwave since it was not even warm. Could that be the reason she asked me to wait around front so that she could dumpster dive for my order? I was so hungry and pissed off that I threw the bag containing both the sandwich and cookie out the car window to accept an important phone call. Next time they wont be so lucky as i shall report them and deliver the sandwich to the health dept...

I had a Western Bacon cheeseburger once when I was a kid and it was juicy, flavorful and delicious. I've been chasing that burger ever since. I'm never blown away by my burgers here, but they're better than many of the other fast food places in that regard. Between here and Jack in the a box, I generally get something that I know I'm going to feel bad about eating later, but I will deal with it then. For now, I am going to consume my entire recommended caloric intake in 10 minutes or less. I've noticed my burgers are a bit dryer than they used to be. Perhaps the patties are cooked more, perhaps they but less BBQ sauce, perhaps both. I'm still going to eat it, but there's room for...

Made an order through the mobile app for Green Burrito and a couple of Carl's Jr. items. It's 11pm. My husband goes to pick it up in the drive thru and is told they stopped serving Green Burrito at 10pm. The app changes from at the end of breakfast, no longer offering breakfast. Why does it not change when you stop serving Green Burrito?!? They said they couldn't refund or cancel the items from their side. They said I had to cancel the entire order or request a refund on the app. Well, the app says order completed and won't give me any options to get help with it and definitely won't let me cancel an what it thinks to be a...