We used to eat at the original restaurant here, many years ago, but they apparently sold it. This experience with the new owners was so bad that I don't even know where to begin.
We ordered the largest family dinner they have, for 2 of us. Unusually, won ton soup was not an option, only egg drop or hot & sour.
The tea wasn't the usual black tea found in most Chinese restaurants - it was a weak green tea, as in 1 tea bag in a tall plastic iced tea glass of water. Hot or cold, it still came in a tall plastic tea glass.
The Pu Pu Platter came, and instead of the usual flaming pot in the middle, this was just the food piled on a plate. The ribs that came with it were over-cooked to the point of being mushy, and didn't have the usual red yeast rice on them.
There was little service during the meal and plates were just left on the table when we were done with them, making things difficult for us to move around within.
They gave us tiny forks and small plates ( the same sized plates that were used for the Pu Pu Platter ) to eat the entrees from, making it so we had to reload the plates 5-6 times to finish the meal from them.
The entree portions were medium sized - nothing special.
My Kung Pao Triple Delight had SO MUCH finely diced hot pepper in it that I had tears running down my face, which I've never experienced before. I couldn't finish it.
We won't...
Read moreWe made the mistake of going here on an impulse. The only other customers in the small place were a group of Chinese young men, although a few others came in later. We ordered General Tsao's chicken and cashew chicken. We waited---quite a long time---while the waiter brought out serving after serving to the young men. My food finally arrived, but my wife's took perhaps 5 minutes longer. My wife very much liked her dish; mine was so-so. Unfortunately, I noticed that it had been unevenly heated (some components were hot, others tepid, others room temperature), and at least one piece of chicken was underdone. By the time I was ready to go home, my stomach felt queasy, and when I arrived home I wound up relieving myself of some of my dinner. My wife reacted less seriously, but her stomach ended up being queazy, too, so she loaded up on antiacids. Rightly or wrongly, Chinese restaurants have a reputation of being not entirely clean. (The bathrooms are often a tipoff.) I think that might have been...
Read moreHorrible customer service! It had been a long day of working multiple jobs and I had the stomach flu , when I'm sick one of the only things that I can eat is Asian food. she had the opportunity to make my day better and instead they delivered me food with the sauce dumped all over the inside of the bag and late so I wasn't even able to eat it before I went to my next job. when I called to complain she did not care whatsoever, did not apologize, had an attitude and asked what she wanted me to do about it. Disgusted by her horrible customer service and let her know I was not coming back and she was completely fine with that. I let her know I was going to give a review and she said to go ahead, I asked to speak to her boss and she let me know she was the manager and the owners didn't speak English so I wouldn't be able to complain so there's no accountability for their staff. There are multiple Asian restaurants in the area I don't have to go back to this one and I recommend you don't...
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