Charleys Cheesesteaks — Restaurant in Lancaster

i had ordered a large chicken california meal (that the cashier had confirmed was a large) to share while my brother had ordered a medium chicken philly for himself. there was no difference size wise for the two meals. there was the same amount of fries, the sandwiches were the same size, and even the drinks were the same size. for my meal i had requested no other veggies except pickles, the cashier had confirmed by saying “no veggies okay” and when i got my sandwhich there was no ranch on the sandwhich. i would be less mad about that if i didn’t pay extra for the same size as a medium. honestly very upset for spending extra money that was not needed for an order that...

My kids came up, ordered 4 meals and were treated with blatant disrespect. Received 2 fries (missing 2 orders of fries) and when she took the receipt back up, worker refused to look at the receipt and said they didn't order meals when the receipt said something different. Absolutely disrespectful service. This is the second and last time it happens. The time prior to this a customer had trouble reading the menu and the employee kept saying "its right there" while pointing to the menu in a degrading tone. The customer walked away. Will Absolutely Not be back and will tell absolutely everyone of the...

The meat Dosen’t taste very good here . I work at park city, and I often times attempt to atleast try them every once in awhile. It’s almost like the employees are against good customer service or even able to CRACK a smile and be polite …. It’s like it’s almost their job to push people away and not make people feel good about placing orders, giving good service and being attentive. I get it . Lots of orders 🙄 but that’s my fault ? That’s OTHER peoples fault? Bad attitudes will drive people away and by the looks of these comments do better and get some better meat....