Jack in the Box — Restaurant in Lancaster

Jack is definitely a Texas staple, My favorite meal is the Ultimate Cheeseburger (Used to be Two Tacos with cheese for .99¢, Fries and a Dr. Pepper when available, it's a seasonal thing. For Breakfast I like the Breakfast Burrito with cheese please, And the size of the large is definitely as Large as Texas. Oh and the sweet tea is my 2nd favorite drink. What I like least after visiting some Whataburger's is the long lines, cold or refried fries, and old tea that has sat too long, or too sweet, sometimes the not sweet enough tea is ok, but it tastes watered down. I switched to the Patty Melt because My burger of Choice is A Cheeseburger, Mustard Lettuce and Onions only, but even after repeating it back it comes wrong in the bag. That was too frustrating to me, especially when the meal used to be 5 bucks and now it's three times that. I'm starting to move more to the MOM and POP spots for good burgers, my new thing is the smash burger joints, These type spots still make burgers to order just like you order it. Most have fresh locally resourced veggies. The buns are cooked on both sides on the grill and not in a toaster, And the meat is not microwaved to heat up. The grill marks are real and do not have chemically smoke flavor added. I like my fries just a potato diced and sea salt, not genetically modified Frankenstein Fries with 52 chemicals in them, I want my beef to be fresh ground beef, no added dies and chemicals, I want my chicken to be chicken, no hormones and antibiotics, don't die my veggies to look fresh, we all know it's shelf stored. YEAH I remember a time when you didn't have to read the Nutritional Value of a burger, It was Real Bread, Real Meat, Real Condiments, Real Veggies and Real Cheese, and don't get me started on the fake ice creams that have no dairy in it. It's too hard trying to keep up with who is trying to feed us at a reasonable price and which places are poisonous. Let's get better, let's do better, get this right, choose People over Profits, If the franchises from California can do it and pay the employees a liveable wage,...

SO…(Thinking how to say this) I understand that this location is pretty open all around… I get that… BUT… That ain’t my problem! When I pay for something, I expect it to be made fresh. And I have to say that most of the time, it is fresh.. But then… When the order is freshly made WRONG than a mugufuga EVERY OTHER TIME… Like man! If I use the app and put NO ONIONS, I’m subject to get EXTRA friggin onions! If I put EXTRA MAYO or even EXTRA KETCHUP in the order, it’s barely a dab in the middle of the burger. Instructions are there PLAIN AS DAY! But see.. This is where my review gets testy. So.. Everytime I have come into this place, it looks like a ghost town. Chairs on top of tables in the middle of the day. It’s like they don’t even want customers in the lobby. THEEEN! Most of the staff are Hispanics whom usually do a good job in regards to service in some of the fast food joints that I’ve frequented. But these jokers here don’t like to see too many customers coming in. OH NO! That means that it’s time to work! The manager actually is this Ricky Ricardo looking dude from I Love Lucy.. He kinda… You...

I eat here and often for the past 7yrs.. This morning I had the worst customer service experience ever or should I say lack there of.. I will not spend my money at this establishment ever again! But for others, do what makes your heart smile The lady working the drive through window on 3/29/17 @0655, I knw your name but thts irrelevant. You need to do a better job multitasking, you're not so sharp and when that bell goes off and those orders start to come in, seems you get forgetful.. just slow down and check yourself that way ppl like me don't have to check you.. Also learn to be humble.. we all make mistakes and if you own it ppl like me are also so forgiving but after the customer is inconvenienced and then given attitude for the mistake that the employee caused in the first place makes me questions morals and values of others. No one is considerate these days. Even ppl in the wrong feel a sense of self entitlement smdh!! Ugh! The manager should educate staff on what true customer service and excellence is all about.. I'm...