Subway — Restaurant in Lancaster

I have never been to a subway who pulled out bread that was not done completely then proceeds to tell me they don’t have ham so we chose steak then proceeded to put cold steak on the sub and look at me and say we don’t have enough to do the sub but he was still going to do the foot long then proceeded to tell me the manager told them the meat and all is frozen and not to worry about fill up just tell the costumers your out ! Why would an employee even try to make a sub knowing they was not enough to put on it and then tell me it’s his boss decision to do it this way I said no just cancel my order ! I went to the subway on airport road and had no issues no stories saying they out of everything because of the truck or cause of their manager not letting them unfreeze meat ? I didn’t even know the meat was froze to began with. I will not be back to 9 bypass and that’s 50 dollars or more every time we come in several times a month. I will always tell my friends and family that the one on airport treats you better and also doesn’t tell some story about every item...

One of the worst experiences with a fast food restaurant, ordered ahead on the app. Waited almost 10 minutes in the drive thru before even being asked what we wanted, then had to wait another 20 minutes for them to come back...only for them to have fully forgotten about us. The entire time this was happening, I counted a total of 4 associates that walked past the window without making sure we were assisted. all while a line of 3 cars accumulated behind us. Only to finally get poor service once they finally got our food to us. Waited a total of almost 35 minutes for three sandwiches, two drinks and two bags of chips. Do not recommend the drive thru if you have...

Placed a mobile order thru the app at 5:45 .. said pick up time was 6:05 pm… I pulled to the window at 6:06 pm.. informed 2 people I had a mobile order pick up.. order wasn’t ready.. had to wait about 15 mins for a order that was supposed to be ready when I got there… I can tell they wasn’t aware of my order…. I get home and sandwich made all wrong .. no extra onions, no black olives, no peppers no nothing that I paid for … coming from a General Manager like myself .. staff should be more aware of online orders so there isn’t an extra wait time for pick up and also insure orders are correctly made before handing it out to...