Subway — Restaurant in Lansing

The lady was rude as hell as soon as we walked up . I asked if they were open and she sarcastically said "no I'm just standing here for the hell of it " we tried to laugh it off but the attitude just kept coming. She asked what we wanted and rolled her eyes everything we'd tell her we couldn't hear what she was saying cuz she was speaking so quietly . My card declined even tho I had the money on my card and my pregnant wife made the comment it's probably just the machine and the lady ringing us up looked at my wife rolled her eyes and said" it's been working all day sooo... ". Sibwe tried it two more times and it wouldn't work so my wife told the lady it probably wasn't working because of the attitude she had and that maybe she shouldn't work in customer service if she didn't like it . And the lady rolled her eyes at my wide and yelled at my wife that she WAS going to give it to us for free but since my wife said something about her attitude that we could forget about it . And was blah blah blahing my wife everything she'd try to say something so we just left . We will be calling corporate and she will be losing her job because from the reviews we see we aren't the only ones complaining about that so called "manager "and her attitude and distain...

This is the rudest Subway in Lansing. I knew better than to try and go here but I was already at Meijer. I already bought items to go along with my sub. So first thing this woman says the toaster oven doesnt work. Color me surprised. Then I said I really dont care but I did want it toasted. So then I say I have a coupon. Oh we dont honor those. Good for you. Don't worry I wont be be back to this location again until you hire people who aren't rude(this wasnt the first time theyve been rude here) and take coupons. Like I say I wont ever use this location again. Worst subway in Lansing I think the owner is either absent or just doesnt care.

Seems to be the general consensus here. Geesh I thought maybe it was just me that kept getting this rude woman. This is the same owner who has the rude manager/worker at the location by CSL on Cedar. That one came from south penn so yeah. Must be the owner likes a lot of 1 star ratings. I also like how the owner never responds to these reviews and I guess we know...

The large, angry woman with dark hair working the counter at 9:15 am on 11/18 was extremely rude for no reason. Honestly I wouldn't have even cared, but then she was cruelly rude to my mentally disabled brother. She is a very sick woman. When I confronted her at the end of the transaction, she yelled at me that she was not rude (all the reviews here prove she is wrong). I had to calmly explain to her that my perspective existed outside of herself, and was different. She was screeching 'the customer is always right' at me and my brother as I walked away from her, my poor brother still trying to thank her because he didn't realize how cruel she was being to him. Some people aren't even suitable for customer service, and it's really a shame this angry, sick, unhappy individual wakes up every single day of her life and chooses to go to her job at Subway - where she does a terrible job and is completely inept and can't manage basic...