Sharing my experience in hopes that this does not happen again to anyone.
I ordered a 2-tier cake online for delivery at my sisterās Birthday party.
The day of the event I receive a call at 6:45pm then at 6:56pm (their closing time was 7pm). I missed their calls as the event had started &the caller ID shows as NBC -Pequeno C.
š·They leave me a Voicemail saying āthe delivery was cancelled by the driver and unfortunately since we close at 7pm there is nothing we can do to deliver itā¦.ā. š·
I could not believe how inconsiderate this was! I wish they would have told me earlier so I can pick it up or made sure this cake was delivered by someone on their team regardless if the āUber driverā cancelled the order.
I had paid $7.99 delivery fee Plus $8.20 Tip. The Next day they refunded me and told me I can pick up the cake..
I hope they learn to be more considerate with their customers because providing refunds and a cake after the event date wonāt bring back the special moment that...
Ā Ā Ā Read moreI stopped by to order a cake, and I told the associate the kind of cake I wanted, which I pointed to the display they had. I just advised that I wanted that same one but with a light drizzle. When I arrived to my place of work the cake that I asked for was nothing to the one I had chosen, I called and the associate told me thatās what I chose. I told her no, that I specifically told her which āstyleā I wanted. I asked to speak to the manager and honestly she was of no help. She said she wouldnāt be able to add the additional frosting; that I would just have to purchase a new one š this was supposed to be a special cake since it was a farewell cake. I asked to speak to someone else but she told me no, she was the only one I could talk to. What was so hard of just adding extra frosting? Iāll post the pictures of what I wanted and what I got! Very...
Ā Ā Ā Read moreBest cakes in town, hands down! Excellent customer service, delicious cakes, clean shopping area, overall, best bakery around!
Their attention to detail is what really makes it all worth it. Online orders are very convenient and always quick and easy, and the cakes are always made to order. The bakery itself is also conveniently open until 7pm during the week which makes it perfect for those late afternoon celebrations.
If you havenāt had an opportunity to try Nothing Bundt Cakes, I highly recommend you swing by and give them a try, my personal favorite is the white...
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