Subway — Restaurant in Laredo

Very bad customer service! I am very infuriated with the 2 employees at this location who served my DISABLED mother! My mother went to this subway after a doctors appointment and had ordered and was ready to pay when she wanted to add another 2 subs, just pay, she wasn’t expecting them to make it before the customers in line, my mother was willing to wait for the line again. 1 female employee got upset and gave attitude saying if my mom wanted 2 other subs she should have had her order ready before she went, my mother was shocked and asked for a supervisor/manager, another female employee came and said no they will not get anyone, so my mother asked for the first females name to file a complaint and the employee said she is not allowed to give it, my mother asked the 2nd employee and she said no and for my mother to get out and goodbye. This was today 01/21/2022...

Today i went with my husband to get dinner, we arrived 40 min before closing time, i understand you want to go home already, however I disagree on a bad customer service, we arrived and the young man getting our order looked that HE WAS READY TO LEAVE, I asked for my order then idk if he heard me or not but went to the back and got on his phone, then proceeded to come out and scratched his head with the same gloves he was serving the food.. got my sandwich placed on the toaster and went back to his phone, WITH the gloves ... and well, proceed to make the sandwiches, I'm so sorry you had a long day... we just wanted a meal after a long day...

Got to the restaurant and employees where outside smoking. I'm ok with it but have hygiene wash your hands before serving the customer walked up waited for the lady to wash her hands and she decided not to and proceeded to get her gloves and wanting to serve us so I said nevermind and walked out. Show your employees trainings on how to wash hands before taking any orders. It's food restaurant where she has to grab the food to...