The experience that I had here was quite disappointing. My boyfriend & I visited this establishment on July 22, 2024. I wanted to treat him to shrimp & grits (which is his favorite breakfast) for his birthday. We aren’t from Florida so I had to use Google to figure out which establishment would peak our interest. I came across the Country Skillet & the pictures of their shrimp & grits looked amazing! We grabbed our belongings so fast & sped there out of excitement. As we entered we were greeted & shown to a table immediately which was a good start. Our waitress came to take our order & I told her that I’d like the Orleans French Toast. She asked me would I like syrup with the French toast & made me aware that it would be moist due to all of the toppings. I told her yes that I’d like syrup & once I said that, she turned & looked to my boyfriend & said, “Oh she’s looking to have a heart attack. She’s asking for a heart attack.” HOW DISRESPECTFUL! Especially because she asked me if I’d like syrup. Why ask if you’re going to belittle me when I say yes? I felt so uncomfortable & embarrassed after she said that. So I told her not to worry about the Orleans French Toast & to just bring me regular french toast with syrup. In that moment I really wanted to get up & leave but I stayed due to not wanting to ruin my boyfriend’s request for shrimp & grits. We went pretty late in the afternoon & all the other places in Clearwater that served that specific dish were closed. Which brings me to my next issue. My boyfriend proceeded to order stating that he wanted the Louisiana shrimp & grits. The waitress repeated what he said as he was ordering to confirm. She said, “The Louisiana shrimp & grits? Okay.”’Upon bringing the food out we noticed potatoes underneath his shrimp. So I told the waitress about it & she said, “Yea he ordered the Louisiana, that comes with potatoes not grits.” I made her aware that he told her that he wanted the Louisiana shrimp & grits & that if it came with potatoes she should have corrected him & made him aware that the Louisiana option was potato based. & she said that she thought he just made a mistake with his wording as he was ordering. If you thought that he made a mistake why not ask additional questions for a clear understanding instead of assuming so that we don’t have any issues? The menu was very misleading when it came to explaining the difference between the Louisiana & the regular shrimp & grits. So I told her that we’d like for it to get remade & she said that she’d have to speak to a manager. Before she left to speak to the manager I asked for butter for my grits & never received it. I waited so long for it to the point where my grits turned cold so I didn’t eat them. Upon speaking to the manager we got the shrimp & grits issue fixed & the manager was very nice when bringing it out. But her as a waitress was very disappointing. This visit wasn’t enjoyable at all. She definitely ruined the entire experience for both my...
Read moreMy wife and I before the pandemic would go here often, and throughout the pandemic, we have utilized mobile ordering and continued to give Country Skillet our business.
I do not have a problem with the food, it is delicious, nor the cleanliness, it is clean, nor the selection, there is quite a variety.
What I do have a problem with. Today, when my wife and I ordered our breakfast and had it delivered to the house. There was an understandable discrepancy, the dish she ordered (The Country Skillet Breakfast Sandwich) was advertised to come with home fries, and it didn't. That's not the problem, the problem was when my wife called the store to inquire about it. The woman that initially answered, I assume to be the owner, or owner's wife, or sister, or even a manager. Immediately said to my wife and quite rudely, "I do not have time for this!" then pushed the phone off on another woman named Alisha.
Alisha, you were wonderful, helpful, understanding and quite empathetic and patient with my wife when she explained her confusion to which you gave a satisfactory and understandable answer. Apparently, Door Dash is incorrectly advertising the side that goes with that dish. We won't fault that.
However, to whomever was so rude to my wife. Absolutely unacceptable, and if you are going to tersely cut someone off, then pawn them off on another employee, or your employee, at least have the decency to mute the phone, or speak more quietly. That left a seriously bad impression for us and how much our business is actually appreciated. For a couple that has been going there and regularly making it our breakfast stop, or choice, for years. It came quite as a shock to the otherwise warm reception we...
Read moreAnother update a few months later: new owners who are very nice and kept the same food. They redecorated and it's much much nicer than it used to be. Sheena was our server today and she was AWESOME! We will keep coming back. This restaurant us a staple for us and just keeps getting better after all these years.
My son and I have been going to a new breakfast restaurant every weekend for the last few months and we have our favorites but Country Skillet blew them all out of the water. The food was sooooooo good, fairly priced, and fast. We loved our server, Juan, and will be asking for him when we return. Management came and asked how everything was and you can tell they really care about your experience. It really is a family restaurant and they even have a little library for the kids to enjoy and keep them busy. We had a great time looking for different objects in a where's waldo type book. We highly recommend visiting Country Skillet! Great job to the staff!
-5 years later and this is still our favorite breakfast restaurant. My son has gone from preferring eggs, sausage, hash browns, and toast to getting the smash burger with fries. He really loves it. I like variety so I've tried many things over the years. The breakfast burrito is great. I love the breakfast sandwich with ham and over medium eggs. Sausage gravy and biscuits are good. I also love the garden omlette a lot, I'll probably get that tomorrow with a side of sausage gravy and hash browns. I always get the hash browns, they are delicious. Keep doing what you do, Country Skillet! Don't change a thing. Oh, and I also have to say the entire staff is always fantastic. Just a great...
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