Domino's Pizza — Restaurant in Las Cruces

Now I've always liked Dominos especially for their cheesy bread. Nobody does it like they do. It had been a while since I'd had it, so last week Sunday I decided to place an order online and pick it up myself. This was my first time ordering from this location. So I get there and see this ad plastered on the drive-thru window for soda. 2 20oz OR 1 2L for $2.99. I asked the gentleman who came up to the window if the ad was accurate and he said yes. So I asked for 2 20oz sodas (I'd paid for my food online already). He told me my total was something around $6. I said hold on... why? He said I ordered 2 20oz sodas. I referred him to the ad that was staring at me. He informed me that ONE 2L soda OR ONE 20oz soda was $2.99. OK... I know I can read and I see what the sign says. This man proceeds to tell me something about the corporate office printing out ads and not letting the local business know and blah blah blah. I told him "look... you said the ad was current. I need you to honor it." He refused to honor what the ad said and proceeded to sell me ONE 20oz soda for $2.49. Even after I advised him that is grounds for a lawsuit. He was like "I know." Now... God is on his side because I don't have the time nor desire to pursue a lawsuit because of $2.49 loss. However, I think it is completely unacceptable to falsely advertise things. And extremely unethical to treat a customer like I was when all I am doing is asking for the thing that you are advertising. Needless to say, I will never be ordering from this store and I will discourage everyone I know from ordering food at this location. I was an am still so...

I placed an order on February 4 first off I never received the pizza second get a call from the delivery driver Dustin Thomas and he starts yelling at me because He can’t find the house the driver tells me when I asked him to listen he hangs the phone up on me so I call Domino’s back asked to speak to the manager the managers name is Leo he gets on the phone and tells me what do you want me to do about it then I ask him for the number for corporate and a store number and he tells me that’s personal that’s private I can’t give it to you so I feel that I will never do business with dominoes again because I wasn’t treated with respect when I was buying your product also we talked to Amber and no one could help us. They were the rudest people I’ve ever talk to for customer service and like I said I will never go back to dominoes again. I also asked for a refund and I was told when we have time...

My order went through and was delivered promptly. I also have no problem with the flavor or preparation of the food. My issue lies with the quality checks purported to be conducted with each and every order to ensure the customer gets exactly what they want. I ordered some additional dipping sauces for my pizza and wings. I also left a comment in the Delivery Instructions to Verify said sauces before delivery. Lo and behold, I did not receive the sauces I ordered. I have had this problem with Dominos in two different states now. It seems to be a systemic problem that needs to be addressed with their staff. Obviously, I did not call to have a delivery person come back to deliver me 3 sauces valued at around a quarter a piece, but this is an issue that needs to be addressed to enhance the overall customer satisfaction and...